ShortStack vs. Sparkbay

I love ShortStack's customer support. For the most part, they are available immediately through chat and respond to email inquiries within a very reasonable timeframe. As a longtime customer, they have accommodated my needs. Their platform is set up for all users - whether you are not very tech-savvy or an IT person, you can find ways to utilize your skills.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Sparkbay is perfect to keep an eye on the company's engagement level and collect employee general feedback. However it does not replace good one-on-ones.

• Easily select Facebook Comment Content entries
• Create custom contest landing pages with ease
• Customer support team is very friendly and helps out

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The software is very easy to work with. We're able to visualize our engagement data in versatile reports, getting key insights for the whole company.
• The team reports save time in knowing right off the bat how your team is feeling without having to wait for the next one-on-one.
• The customer support team is very responsive and we always get answers to our questions.

• No API integration for email collection in real-time to major ESPs such as Responsys.

• They provided a training session only to managers. I think they should've invited employees too on a voluntary basis.

They’re similar, but not the same type of product. Both offer great flexibility for a business.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Fan engagement increase

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Ability to develop targeted initiatives.
• Increase employees' general happiness.