A great tool to get feedback from your employees.
Anonymous | TrustRadius Reviewer
November 01, 2018

A great tool to get feedback from your employees.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Sparkbay

For a long time, not being able to get a clear picture of our company engagement and what issues needed fixing was a major drag to our growth. With Sparkbay, we were able to do that and also identify to specific issues affection all groups of employees. This enabled us to launch successful initiatives tailored to every group. Sparkbay was a big player in our ability to drive global positive changes.
  • The software is very easy to work with. We're able to visualize our engagement data in versatile reports, getting key insights for the whole company.
  • The team reports save time in knowing right off the bat how your team is feeling without having to wait for the next one-on-one.
  • The customer support team is very responsive and we always get answers to our questions.
  • They provided a training session only to managers. I think they should've invited employees too on a voluntary basis.
  • Ability to develop targeted initiatives.
  • Increase employees' general happiness.
Sparkbay is perfect to keep an eye on the company's engagement level and collect employee general feedback. However it does not replace good one-on-ones.

Sparkbay Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None