Signiant vs. Socialtext (discontinued)

Quick workflow and data swapping, we use it extensively to get large data volumes out to users work from home and then back in.

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• Quick easy transfer
• Easy to set up
• Easy management

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• Improvements are being made all the time.

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

Very easy to admin and allow non experienced users control their portals, lots of stats and helpful info on usage and users accessing the portals

Signiant Media shuttle in particular allows us to easily manage changing workflows, we also heavily use it's portal service to allow many companies to download and upload large data files extensively who have no way of delivering or downloading themselves

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• With our current workflows we couldn't do this with Media shuttle
• It has been hugely impactful in allowing a lot of workflow changes to happen during covid and allowing us to easily accomplish them

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions