TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Signpost

    Score1.7 out of 10
    N/ASignpost is an automated marketing solution that helps local businesses to get more customers, reviews, and referrals. The software builds customer profiles by capturing email, call and credit card transactions. Signpost's automated marketing engine then uses this data to drive new customer conversion and loyalty, reviews and referrals from existing customers.N/A

    SocialBee

    Score5.9 out of 10
    N/ASocialBee is an AI-powered social media management tool that empowers its customers to share content across multiple social networks from one place. Using such a tool, the user can set a posting schedule, have content shared as planned, and then analyze the performance of their accounts. Supported platforms: Facebook, Twitter, LinkedIn, Instagram, Pinterest, Google my Business, TikTok, YouTube, and Bluesky. The AI Copilot can generate an entire social…

    $29

    per month

    Pricing
    SignpostSocialBee
    Editions & Modules
    No answers on this topic
    Bootstrap
    $29
    per month
    Accelerate
    $49
    per month
    Pro
    $99
    per month
    Offerings
    Pricing Offerings
    SignpostSocialBee
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—A discount is offered for annual billing.
    More Pricing Information
    Features
    SignpostSocialBee
    Publishing
    Comparison of Publishing features of Signpost and SocialBee
    Feature
    Signpost
    -
    Ratings
    SocialBee
    9.3
    1 Ratings
    13% above category average
    Content planning and scheduling00 Ratings10.01 Ratings
    Content optimization00 Ratings9.01 Ratings
    Workflow management00 Ratings9.01 Ratings
    Engagement
    Comparison of Engagement features of Signpost and SocialBee
    Feature
    Signpost
    -
    Ratings
    SocialBee
    10.0
    1 Ratings
    21% above category average
    Bulk actions00 Ratings10.01 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Signpost and SocialBee
    Feature
    Signpost
    -
    Ratings
    SocialBee
    10.0
    1 Ratings
    18% above category average
    Twitter00 Ratings10.01 Ratings
    Facebook00 Ratings10.01 Ratings
    LinkedIn00 Ratings10.01 Ratings
    Google+00 Ratings10.01 Ratings
    Instagram00 Ratings10.01 Ratings
    Pinterest00 Ratings10.01 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Signpost and SocialBee
    Feature
    Signpost
    -
    Ratings
    SocialBee
    8.0
    1 Ratings
    3% above category average
    Campaign success analytics00 Ratings8.01 Ratings
    Account management
    Comparison of Account management features of Signpost and SocialBee
    Feature
    Signpost
    -
    Ratings
    SocialBee
    8.5
    1 Ratings
    7% above category average
    Role-based user permissions & privileges00 Ratings8.01 Ratings
    Mobile access00 Ratings9.01 Ratings
    Best Alternatives
    SignpostSocialBee
    Small Businesses
    Google Business Profile
    Score8.4 out of 10
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    Google Business Profile
    Score8.4 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    No answers on this topic
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SignpostSocialBee
    Likelihood to Recommend
    1.3
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    SignpostSocialBee
    Likelihood to Recommend
    Signpost
    I would NEVER recommend Signposts! Signpost's fee is very expensive for a small company like ours, so I had to cancel the service - or at least TRY to. I contacted them the day after they billed our card for another $2,000, and I was told that we were automatically on the hook for another year, with no exceptions and no recourse. Very greedy and desperate; this doesn't seem like the way to keep happy clients.
    Read full review
    SocialBee
    SocialBee is very ideal for busy individuals or small agencies that are not privileged with time. Social media management can be one of the most tedious tasks in anybody's business. SocialBee covers the majority of the tasks. Set it up once and you're done (practically forever) With all its powerful features though, it can be a little more complicated for a non-techie person. If your requirements are just simple post-scheduling, you can use other alternatives.
    Incentivized
    Read full review
    Pros
    Signpost
    • The best feature that I like the most and have been using for some time is their marketing tool. Signpost makes marketing an easy task. It has enhanced our productivity.
    • As I did things manually in the past but now Signpost has made this very much easier for me to just trust their marketing tool to do marketing according to the algorithm.
    • It helps me to have more organic views on the platform and more positive reviews on the newsletter.
    • The automated system asks for reviews from the customer which makes it even more helpful in changing and advancing new things.
    • It also changes our approach to the work and with the automated extremely functional setup it increases our positive reviews which is good for the organization.
    Incentivized
    Read full review
    SocialBee
    • All major social platforms are available.
    • Posts can be organized per category, per client.
    • Hashtag organizer.
    • Links manager, with integrations to popular link shortener tools (we use Switchy, and it works smoothly)
    Incentivized
    Read full review
    Cons
    Signpost
    • Provide user a way to cancel their service.
    • Get rid of the very aggressive sales staff.
    • Refund money for unused moths. Do not be so shady!
    Read full review
    SocialBee
    • Though it's not clunky, it can improve on the loading speeds while working.
    • The UI/UX can be further improved (nice and neat instead of big cards especially on the categories page)
    • I would love it if the scheduler can be expanded into 2-weeks or monthly range. So we can post categories that are on a 2x a month and 1x a month frequency.
    Incentivized
    Read full review
    Usability
    Signpost
    No answers on this topic
    SocialBee
    Currently, SocialBee is the only software that we use for our social media clients, the confidence that we have for SB is above the fold. It saves us a lot of time and business management is easy because it's highly quantifiable with the client as to the number of posts, schedules, and results.
    Incentivized
    Read full review
    Support Rating
    Signpost
    No answers on this topic
    SocialBee
    I have encountered their support just a couple of times since the platform is very straightforward for me. But on those occasions, it was so smooth. They responded to my concerns in just a few hours. Not too many companies offer that convenience nowadays. Plus, they do live webinars regularly which is totally amazing!
    Incentivized
    Read full review
    Alternatives Considered
    Signpost
    No answers on this topic
    SocialBee
    SocialBee provides multiple features that you can get from other multiple different tools. It's kinda all in one solution for social media management. So cost-wise, it saves us a lot of money. It is also from a stable company with a sufficient MRR that helps with the security and development of the software.
    Incentivized
    Read full review
    Return on Investment
    Signpost
    • The support team is very professional. I had problems while using Signpost in the past and I contacted their support on that matter.
    • They responded very professionally, listen[ed] to each and every problem related to the work, and doing hindrance to the flow of work with the full-fledged solution to the problem.
    • This makes me more confident in using the platform more in depth.
    Incentivized
    Read full review
    SocialBee
    • It provides us higher margin because it requires minimal resources.
    • Lesser working time means more marketing and leads generation time.
    • Very cost efficient solution.
    Incentivized
    Read full review
    ScreenShots