Item: SocialBee
Rating: 10
Author: Jao Ortega

Overall Satisfaction with SocialBee

Use Cases and Deployment Scope

I am a heavy SocialBee user. We use it for our own social media management as well as for our clients. The features are complete with all the essentials that we need. The most commonly used are the RSS feeds, evergreen content posting, and the categorized scheduler. It's a totally set-and-forget platform.

Pros and Cons

Pros

All major social platforms are available.
Posts can be organized per category, per client.
Hashtag organizer.
Links manager, with integrations to popular link shortener tools (we use Switchy, and it works smoothly)

Cons

Though it's not clunky, it can improve on the loading speeds while working.
The UI/UX can be further improved (nice and neat instead of big cards especially on the categories page)
I would love it if the scheduler can be expanded into 2-weeks or monthly range. So we can post categories that are on a 2x a month and 1x a month frequency.

Return on Investment

It provides us higher margin because it requires minimal resources.
Lesser working time means more marketing and leads generation time.
Very cost efficient solution.

Alternatives Considered

RADAAR

SocialBee provides multiple features that you can get from other multiple different tools. It's kinda all in one solution for social media management. So cost-wise, it saves us a lot of money. It is also from a stable company with a sufficient MRR that helps with the security and development of the software.

Key Insights

Do you think SocialBee delivers good value for the price?

Yes

Are you happy with SocialBee's feature set?

Yes

Did SocialBee live up to sales and marketing promises?

Yes

Did implementation of SocialBee go as expected?

Yes

Would you buy SocialBee again?

Yes

Other Software Used

RADAAR, Canva, Elementor

Usability

Currently, SocialBee is the only software that we use for our social media clients, the confidence that we have for SB is above the fold. It saves us a lot of time and business management is easy because it's highly quantifiable with the client as to the number of posts, schedules, and results.

Support Rating

I have encountered their support just a couple of times since the platform is very straightforward for me. But on those occasions, it was so smooth. They responded to my concerns in just a few hours. Not too many companies offer that convenience nowadays. Plus, they do live webinars regularly which is totally amazing!

Likelihood to Recommend

SocialBee is very ideal for busy individuals or small agencies that are not privileged with time. Social media management can be one of the most tedious tasks in anybody's business. SocialBee covers the majority of the tasks. Set it up once and you're done (practically forever) With all its powerful features though, it can be a little more complicated for a non-techie person. If your requirements are just simple post-scheduling, you can use other alternatives.

SocialBee Feature Ratings

Comments

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Set and Forget Magic!