What users are saying about
20 Ratings
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Score 7.8 out of 101

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Likelihood to Recommend

SilkRoad Onboarding

As of mid year 2016, RedCarpet (now called Onboarding) has a new "look" which is wonderful and more user-friendly! We are not live on this yet, but hope to begin using it very soon. Clients are migrating over in the near future. Basic eForms are now able to be created with eSignatures by administrators; however, anything requiring routing or coding will still need to be done by their engineering team.This product is ideal where customization based on type of employee, department, location, etc. is key. There is a high level of customization available in this product and is very good for larger organizations that need that level of detailed service and configuration. There is some significant up-front implementation costs, along with the annual maintenance fee, so it may not be suitable for smaller or some mid-sized businesses. Depending upon the required process improvement and customization involved, implementation can be lengthy. This is not a quick-start and inexpensive product, but will provide great results and very satisfied new hires from their perspective. We have had wonderful feedback!
Kristen Sykes, PHR profile photo

Feature Rating Comparison

Onboarding

SilkRoad Onboarding
8.7
New hire portal
SilkRoad Onboarding
7.6
Manager tracking tools
SilkRoad Onboarding
9.1
Compliance tracking and reporting
SilkRoad Onboarding
9.2

Performance and Goals

SilkRoad Onboarding
7.3
Corporate goal setting
SilkRoad Onboarding
8.0
Subordinate goal setting
SilkRoad Onboarding
9.0
Individual goal setting
SilkRoad Onboarding
8.0
Performance tracking
SilkRoad Onboarding
4.0

Performance Management

SilkRoad Onboarding
8.0
Reporting
SilkRoad Onboarding
8.0

Succession Planning

SilkRoad Onboarding
4.0
Candidate ranking
SilkRoad Onboarding
2.0
Candidate search
SilkRoad Onboarding
6.0

Recruiting / ATS

SilkRoad Onboarding
8.3
Job Requisition Management
SilkRoad Onboarding
9.0
Company Website Posting
SilkRoad Onboarding
9.0
Publish to Social Media
SilkRoad Onboarding
9.0
Job Search Site Posting
SilkRoad Onboarding
7.0
Customized Application Form
SilkRoad Onboarding
6.0
Resume Management
SilkRoad Onboarding
7.0
Duplicate Candidate Prevention
SilkRoad Onboarding
7.0
Candidate Search
SilkRoad Onboarding
7.0
Applicant Tracking
SilkRoad Onboarding
8.0
Collaboration
SilkRoad Onboarding
8.0
Task Creation and Delegation
SilkRoad Onboarding
9.7
Email Templates
SilkRoad Onboarding
9.9
User Permissions
SilkRoad Onboarding
9.0
Notifications and Alerts
SilkRoad Onboarding
9.0
Reporting
SilkRoad Onboarding
9.7

Pros

  • Employee Task Management: Red Carpet provides a customized welcome portal and system for task management, based upon each employee's location, role, department, etc. It allows the organization to build chronological tasks to complete on the front end, which seamlessly flows through as each are completed.
  • Streamlined Process: During the development process, it causes the employer to re-think its current onboarding process, forms, reason and timing for completing tasks, etc. This results in not only creation of electronic forms, but also an improved overall process.
  • Monitors workflow: Through visible tasks/colors on the back end, as well as reporting features, HR administrators and Managers/Supervisors can easily see where each employee is in their new hire process. Quickly view what tasks remain incomplete, as well as if an individual/team is causing a delay in the process.
Kristen Sykes, PHR profile photo

Cons

  • Maybe in the state tax forms when working and living in a different state, some auto populate fields when onboarding New Jersey, New York and Pennsylvania.
  • Adding a task can be tricky as well. It is hard to locate the proper task you are looking for in the list. The list needs to be more user friendly.
Jessica Reyna profile photo

Usability

SilkRoad Onboarding7.0
Based on 3 answers
Excellent features and comprehensive, but complex as compared to some other systems.
Kristen Sykes, PHR profile photo

Support

SilkRoad Onboarding3.0
Based on 1 answer
The individual contact people are alot more helpful than support@silkroad.com. However, once you're live, you're not supposed to use those contact people anymore, and it takes a couple days to even get an initial response from support.
No photo available

Implementation

SilkRoad Onboarding4.0
Based on 1 answer
SilkRoad's training/demo video was viewed well prior to beginning implementation. HR Team did not remember details and the video was not sufficient enough to understand all of the features within the system in order to communicate needs to the vendor/implementation expert. Implementation should have been walked through, step by step, by the vendor and each section of their required spreadsheet and the development of the portal should have been explained in depth.
Kristen Sykes, PHR profile photo

Alternatives Considered

RedCarpet is totally a better system to use then some of the other applicant tracking system that we currently use. It is more user friendly. The other system requires for the applicant to have certain browsers and operating systems to be able to begin their new hire paperwork. With RedCarpet there is no restrictions on the browsers or the operating system. Also it is easier to track the progress being made throughout the onboarding process, the progress is reported on the recruiting coordinators dashboard. This is an awesome system to use for applicant tracking.
Jessica Reyna profile photo

Return on Investment

  • Definitely!
  • Improved New Hire Experience resulting in less turnover.
  • Automating this process allows for great efficiency.
Michael Fales profile photo

Pricing Details

SilkRoad Onboarding

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details