What users are saying about
24 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.9 out of 100

Likelihood to Recommend

SilkRoad Onboarding

I like the idea of RedCarpet. If it was fully functional for us, I really think it would be a great tool to use. However, the lack of response and the response time itself in tech support is definitely a downfall for our company
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Onboarding

SilkRoad Onboarding
7.6
New hire portal
SilkRoad Onboarding
8.0
Manager tracking tools
SilkRoad Onboarding
7.0
Compliance tracking and reporting
SilkRoad Onboarding
7.7

Performance and Goals

SilkRoad Onboarding
5.2
Corporate goal setting
SilkRoad Onboarding
5.0
Subordinate goal setting
SilkRoad Onboarding
5.0
Individual goal setting
SilkRoad Onboarding
7.0
Line-of sight-visibility
SilkRoad Onboarding
4.0
Performance tracking
SilkRoad Onboarding
5.0

Performance Management

SilkRoad Onboarding
6.4
Performance plans
SilkRoad Onboarding
5.0
Plan weighting
SilkRoad Onboarding
6.0
Manager note taking
SilkRoad Onboarding
5.0
Performance improvement plans
SilkRoad Onboarding
8.0
Review status tracking
SilkRoad Onboarding
8.0
Rater nomination workflow
SilkRoad Onboarding
7.0
Review reminders
SilkRoad Onboarding
5.0
Workflow restrictions
SilkRoad Onboarding
6.0
Multiple review frequency
SilkRoad Onboarding
6.0
Reporting
SilkRoad Onboarding
8.0

Succession Planning

SilkRoad Onboarding
4.3
Create succession plans/pools
SilkRoad Onboarding
5.0
Candidate ranking
SilkRoad Onboarding
6.0
Candidate search
SilkRoad Onboarding
4.0
Candidate development
SilkRoad Onboarding
2.0

Recruiting / ATS

SilkRoad Onboarding
5.7
Job Requisition Management
SilkRoad Onboarding
7.0
Company Website Posting
SilkRoad Onboarding
4.0
Publish to Social Media
SilkRoad Onboarding
6.0
Job Search Site Posting
SilkRoad Onboarding
3.0
Customized Application Form
SilkRoad Onboarding
6.0
Resume Management
SilkRoad Onboarding
3.0
Duplicate Candidate Prevention
SilkRoad Onboarding
6.0
Candidate Search
SilkRoad Onboarding
8.0
Applicant Tracking
SilkRoad Onboarding
3.0
Collaboration
SilkRoad Onboarding
1.0
Task Creation and Delegation
SilkRoad Onboarding
7.0
Email Templates
SilkRoad Onboarding
9.0
User Permissions
SilkRoad Onboarding
9.0
Notifications and Alerts
SilkRoad Onboarding
9.0
Reporting
SilkRoad Onboarding
4.5

Learning Management

SilkRoad Onboarding
7.4
Course authoring
SilkRoad Onboarding
8.0
Course catalog or library
SilkRoad Onboarding
8.0
Player/Portal
SilkRoad Onboarding
8.0
Learning content
SilkRoad Onboarding
6.0
Mobile friendly
SilkRoad Onboarding
7.0
Progress tracking & certifications
SilkRoad Onboarding
8.0
Assignments
SilkRoad Onboarding
8.0
Compliance management
SilkRoad Onboarding
7.0
Learning administration
SilkRoad Onboarding
6.0
Learning reporting & analytics
SilkRoad Onboarding
7.0
Social learning
SilkRoad Onboarding
8.0

Pros

SilkRoad Onboarding

  • Employee Task Management: Red Carpet provides a customized welcome portal and system for task management, based upon each employee's location, role, department, etc. It allows the organization to build chronological tasks to complete on the front end, which seamlessly flows through as each are completed.
  • Streamlined Process: During the development process, it causes the employer to re-think its current onboarding process, forms, reason and timing for completing tasks, etc. This results in not only creation of electronic forms, but also an improved overall process.
  • Monitors workflow: Through visible tasks/colors on the back end, as well as reporting features, HR administrators and Managers/Supervisors can easily see where each employee is in their new hire process. Quickly view what tasks remain incomplete, as well as if an individual/team is causing a delay in the process.
Kristen Sykes, PHR | TrustRadius Reviewer

Cons

SilkRoad Onboarding

  • They have made major improvements to the user interface while we have been a customer but still have some work to do in this space.
  • On the employee onboarding portal; some of the functionality could be more robust (ie: Broader Font Library; more customizable skin).
Anonymous | TrustRadius Reviewer

Usability

SilkRoad Onboarding

SilkRoad Onboarding 7.0
Based on 3 answers
It takes a lot of training and reading up on the processes in order to use it, but once you've had a lot of trial and error, you figure out the system quickly. Once you put together a user guide specific for your company's use of the product, it's easier for new employees to use RedCarpet and understand the different functions within it.
Anonymous | TrustRadius Reviewer

Support Rating

SilkRoad Onboarding

SilkRoad Onboarding 7.3
Based on 4 answers
Support is adequate. They are about the same, and the expected turn around time is acceptable in the industry standard. We have no complaints with customer support. The tracking system is good and allows for updates to issues, so there are generally no questions where the case may sit with engineering or application support.
David McCallister | TrustRadius Reviewer

Implementation Rating

SilkRoad Onboarding

SilkRoad Onboarding 4.0
Based on 1 answer
SilkRoad's training/demo video was viewed well prior to beginning implementation. HR Team did not remember details and the video was not sufficient enough to understand all of the features within the system in order to communicate needs to the vendor/implementation expert. Implementation should have been walked through, step by step, by the vendor and each section of their required spreadsheet and the development of the portal should have been explained in depth.
Kristen Sykes, PHR | TrustRadius Reviewer

Alternatives Considered

SilkRoad Onboarding

We have previewed several onboarding platforms, but none has come close to the quality and flexibility of SilkRoad Onboarding (RedCarpet). Prehire task management allows each department to do what they do best to prepare for the new hire's first day. Keys, computer access, and office spaces are prepared in advance, so each new hire feels valued.
Lori Hodek | TrustRadius Reviewer

Return on Investment

SilkRoad Onboarding

  • Positive impact to ROI, we don't have hard numbers for overall but just in time spent on chasing paperwork I would say we save a minimum of 20 minutes per new hire and we hire 600+ people/year.
  • We save an unknown amount on properly completed I9 forms since the system doesn't let you make errors that were always common on paper forms.
Dana Hohn, SPHR | TrustRadius Reviewer

Pricing Details

SilkRoad Onboarding

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

SilkRoad Onboarding
6.3

Usability

SilkRoad Onboarding
7.0

Reliability and Availability

SilkRoad Onboarding
10.0

Support Rating

SilkRoad Onboarding
7.3

Implementation Rating

SilkRoad Onboarding
4.0

Add comparison