SilkRoad Performance

No, we just had a bad experience unfortunately.

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• Unfortunately our experience was very poor, so I don't have anything for what they do "particularly" well.

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• Transparency about the capabilities of their system. We would have never chosen WingSpan had we had a clear picture of the limitations of their system.
• Ease of use - as an administrator we found it to be difficult to work with. Of course, improvements may have been made in this area since we used it last.
• The user interface could use some updating.

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We used Cvent following our WingSpan experience. It worked out much better and had more capability than WingSpan.

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• I feel it set us back a bit, and also caused us to lose credibility with our management team after it turned out to be a "failed experiment."
• We have gone back to a manual system of doing goal setting that works better for us.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info