A Series of Unfortunate Events...
July 21, 2017

A Series of Unfortunate Events...

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with WingSpan

We used Wingspan for our goal setting process for our employees and our feedback for leadership process. Our team very much felt like we were "sold a bill of goods"- we were told that it would have a lot of functionality that it definitely did not have - or had very limited capability. We were on the phone with our account rep or support more than we were actually using it. It also had a very rudimentary interface.

Pros

  • Unfortunately our experience was very poor, so I don't have anything for what they do "particularly" well.

Cons

  • Transparency about the capabilities of their system. We would have never chosen WingSpan had we had a clear picture of the limitations of their system.
  • Ease of use - as an administrator we found it to be difficult to work with. Of course, improvements may have been made in this area since we used it last.
  • The user interface could use some updating.
  • I feel it set us back a bit, and also caused us to lose credibility with our management team after it turned out to be a "failed experiment."
  • We have gone back to a manual system of doing goal setting that works better for us.
We used Cvent following our WingSpan experience. It worked out much better and had more capability than WingSpan.
No, we just had a bad experience unfortunately.

SilkRoad Performance Feature Ratings

Performance plans
Not Rated
Plan weighting
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Rater nomination workflow
Not Rated
Review reminders
Not Rated
Workflow restrictions
Not Rated
Multiple review frequency
Not Rated
Reporting
Not Rated
Corporate goal setting
2
Subordinate goal setting
2
Individual goal setting
3
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated

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