Slab Knowledge Base vs. USU Knowledge Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Slab
Score 9.7 out of 10
N/A
The Slab knowledge base, from Slab in San Francisco, is described by the vendor as a team wiki with an editor, fast search capabilities, and dozens of integrations to provide additional features. Slab aims to be the one place for a team's shared knowledge.N/A
USU Knowledge Management
Score 0.0 out of 10
N/A
USU Knowledge Management is a knowledge base for contact centers. The vendor says they can help customer facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service. The vendor says that, today, dealing with the sheer volume of…N/A
Pricing
Slab Knowledge BaseUSU Knowledge Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SlabUSU Knowledge Management
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsContact us for a quote
More Pricing Information
Community Pulse
Slab Knowledge BaseUSU Knowledge Management
Best Alternatives
Slab Knowledge BaseUSU Knowledge Management
Small Businesses
Front
Front
Score 9.1 out of 10
Front
Front
Score 9.1 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Slab Knowledge BaseUSU Knowledge Management
Likelihood to Recommend
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
Slab Knowledge BaseUSU Knowledge Management
Likelihood to Recommend
Slab, Inc.
It's perfect for us to update processes that we use daily at Curri. This is a very important piece of our business because being a start-up, things are always changing. I'd say it's pretty appropriate for all needs related to a knowledge base.
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USU Software AG
No answers on this topic
Pros
Slab, Inc.
  • Organization
  • Training
  • Sharing information
  • Linking documents
  • Easy access to company material
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USU Software AG
No answers on this topic
Cons
Slab, Inc.
  • Sometimes the search doesn't want to pull up what I've entered, even though when I find what I'm looking for, it's named exactly what I was searching for.
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USU Software AG
No answers on this topic
Alternatives Considered
Slab, Inc.
Most of the systems I have used in the past that house knowledge feel clunky and difficult to navigate. They are not easily modified and are not easy to access when you are working directly with a customer. They do not feel linear and sometimes feel overwhelming when you are trying to learn new processes. Overall, I've never used a KB that I felt did a great job at housing the information I would need to refresh and train. Slab is easy to navigate, easy to use and overall very seamless in delivering information. I never feel overwhelmed and the simplicity in it's layout allows users to access information without feeling discouraged trying to locate it
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USU Software AG
No answers on this topic
Return on Investment
Slab, Inc.
  • Positive impact in keeping all departments in sync
  • Positive impact on finding who owns a particular territory
  • Positive impact making and retrieving templates
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USU Software AG
No answers on this topic
ScreenShots

USU Knowledge Management Screenshots

Screenshot of DashboardScreenshot of Search viewScreenshot of Built-in E-learning