Smaply vs. UXPressia

Smaply

3 Reviews and Ratings

UXPressia

3 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Smaply	Score 6.8 out of 10	N/A	The Smaply app enables teams to digitize, centralize and standardize their customer experience insights. Teams can together work on journey maps, personas and stakeholder maps, collect feedback from others, and create professional exports. Its training program helps teams to understand and apply human-centered approaches.	$19 per month per user
UXPressia	Score 8.4 out of 10	N/A	UXPressia, from the company in San Mateo, is a customer experience platform for improving CX assets and processes from ideation to delivery, to foster CX and digital transformation.	$16 per month

Pricing

Smaply

UXPressia

Editions & Modules

Free: 0 EUR
per month per user
Basic: 19 EUR
per month per user
Pro: 29 EUR
per month per user
Enterprise: Custom Pricing

Starter: $16
per user, per month
Pro: $36
per user, per month
Enterprise: Custom

Offerings

Pricing Offerings
Smaply	UXPressia
Free Trial
No	No
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

—

Discounts available for annual pricing.

More Pricing Information

Community Pulse
	Smaply	UXPressia
Top Pros	Pro User journey Pro Customer journey Pro Customer management	Pro Finished product Pro Visually pleasing Pro Stock photos
Top Cons	Minus Flow chart Minus Look and feel Minus Sticky notes	Minus Take longer Minus Time zone

Best Alternatives
	Smaply	UXPressia
Small Businesses	Ortto Score 8.8 out of 10	Ortto Score 8.8 out of 10
Medium-sized Companies	Quadient Inspire Score 9.4 out of 10	Quadient Inspire Score 9.4 out of 10
Enterprises	Quadient Inspire Score 9.4 out of 10	Quadient Inspire Score 9.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Smaply	UXPressia
Likelihood to Recommend	8.0 (2 ratings)	10.0 (1 ratings)

User Testimonials
	Smaply	UXPressia
Likelihood to Recommend	Smaply The solution is suitable for complex journeys with many touchpoints. The tool has the advantage of being easy to use. On the other hand, I have not found any data import solutions avoiding re-entering all the data from Excel for example. It could save a lot of time. Indeed, for me, the tool is a tool for formalizing discoveries but other solutions can be used before Incentivized MM Mathieu Montebianco UX Designer - Trainer Read full review	UXPressia I only use UXPressia for my journey maps, personas, and empathy maps. I have been using this tool for years and I see no reason to go elsewhere. Incentivized Verified User Anonymous Read full review
Pros	Smaply User journey map Personas templates Stakeholder maps Free online courses Incentivized SB Sarah Bellaiche Product Design/Development Engineer Read full review	UXPressia The finished product is visually pleasing It is simple to export and combine journey maps, personas, and empathy maps into PDFs There is a large number of stock photos to choose from when creating personas Incentivized Verified User Anonymous Read full review
Cons	Smaply Global look and feel Export format Text formating in sticky notes Incentivized MM Mathieu Montebianco UX Designer - Trainer Read full review	UXPressia The only issue I sometimes face is that they are in a different time zone, so personalized replies sometimes take longer; however, they do have very helpful articles that usually answer my questions without having to direct me to someone Incentivized Verified User Anonymous Read full review
Alternatives Considered	Smaply It’s [easier] to deal with user journey and persons thanks to Smaply. Templates and already created and there is a lot of functionalities to make a complete journey map. It’s very intuitive and we can send it easily to our team. Stakeholder map is a feature that [not many software] have and that is very useful so I’m happy to have it in Smaply Incentivized SB Sarah Bellaiche Product Design/Development Engineer Read full review	UXPressia UXPressia delivers a very visually appealing product and I like that we can brand our work. Everything we have created looks professional, it's easy to read and understand, and we're proud to pass it around the office. Incentivized Verified User Anonymous Read full review
Return on Investment	Smaply Time saving Clarity for stakeholders Sharing best practices Incentivized MM Mathieu Montebianco UX Designer - Trainer Read full review	UXPressia We have been able to make significant positive changes to the way we do business after creating and visualizing our customer personas Incentivized Verified User Anonymous Read full review
ScreenShots	Smaply Screenshots