TrustRadius

Smart-Toolbox vs. Stitch Labs (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Smart-Toolbox
Score 0.0 out of 10
N/A
Smart-Toolbox, from Smart-Builder headquartered in Auckland, is a job management system that has been built specifically for glass shops to run their businesses. It will allow the user to design, quote, order, schedule, invoice and report from a single system. Whether the user is currently struggling to find a customer's job information when they call, or wait on team members for pricing, scheduling or invoicing, the solution is designed to help.N/A
Stitch Labs (discontinued)
Score 7.3 out of 10
N/A
Stitch Labs was an inventory management software that included features such as multichannel selling and inventory control, with order and fulfillment management for retail. It was acquired by Square in July 2020, and new customers are no longer being accepted.N/A
Pricing
Smart-ToolboxStitch Labs (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Smart-ToolboxStitch Labs (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Smart-ToolboxStitch Labs (discontinued)
Best Alternatives
Smart-ToolboxStitch Labs (discontinued)
Small Businesses
Lightspeed Retail
Lightspeed Retail
Score 9.2 out of 10
Webgility
Webgility
Score 9.6 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 7.9 out of 10
SAP Cloud ERP (SAP S/4HANA Cloud)
SAP Cloud ERP (SAP S/4HANA Cloud)
Score 8.6 out of 10
Enterprises

No answers on this topic

SAP Cloud ERP (SAP S/4HANA Cloud)
SAP Cloud ERP (SAP S/4HANA Cloud)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Smart-ToolboxStitch Labs (discontinued)
Likelihood to Recommend
-
(0 ratings)
1.1
(5 ratings)
Usability
-
(0 ratings)
6.0
(1 ratings)
Support Rating
-
(0 ratings)
5.0
(3 ratings)
User Testimonials
Smart-ToolboxStitch Labs (discontinued)
Likelihood to Recommend
Smart-Builder Limited
No answers on this topic
Discontinued Products
I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.
Verified User
Anonymous
Read full review
Pros
Smart-Builder Limited
No answers on this topic
Discontinued Products
  • Inventory management.
  • Order management.
  • Reporting and analytics.
Tracee Meyers | TrustRadius Reviewer
Tracee Meyers
Assistant Marketing Manager
Read full review
Cons
Smart-Builder Limited
No answers on this topic
Discontinued Products
  • Reporting does not work for multiple currencies.
  • There is often a lag when syncing products.
Verified User
Anonymous
Read full review
Usability
Smart-Builder Limited
No answers on this topic
Discontinued Products
I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.
Tracee Meyers | TrustRadius Reviewer
Tracee Meyers
Assistant Marketing Manager
Read full review
Support Rating
Smart-Builder Limited
No answers on this topic
Discontinued Products
We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.
Vivian Vassar | TrustRadius Reviewer
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Alternatives Considered
Smart-Builder Limited
No answers on this topic
Discontinued Products
I have not researched other alternatives as this solved my problems.
Haley Williams | TrustRadius Reviewer
Haley Williams
Business Owner
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Return on Investment
Smart-Builder Limited
No answers on this topic
Discontinued Products
  • We had to migrate off this system which was not ideal after being discontinued
  • Was a simple to use medium price range solution to scaling businesses
  • UI/UX was intuitive and was easy to train employees
Verified User
Anonymous
Read full review
ScreenShots