TrustRadius: an HG Insights company

Capture for Jira, from SmartBear vs. SocialPort

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Capture for Jira

    Score9.1 out of 10
    N/ACapture for Jira is a collaborative testing tool allowing teams to provide annotated visual feedback directly to Jira. From marketing content to validating application functionality, Capture for Jira is designed to be accessible for any team. It was developed by Zephyr and became part of the SmartBear portfolio in the 2018 acquisition.N/A

    SocialPort

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    SocialPort is a social communication management system that allows organizations share content on social platforms, enabling them to grow relationships and exhibit thought leadership in their industry. rFactr also provides social content training that prepares each individual in a business to engage in conversations and share posts that have been optimized for social channels. rFactr empowers organizations to collaborate and promote social selling best practices through industry leading…N/A
    Pricing
    Capture for JiraSocialPort
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Capture for JiraSocialPort
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—SocialPort provides complete feedback that allows individuals to track and manage everything from content creation to engagement.
    More Pricing Information
    Features
    Capture for JiraSocialPort
    Project Management
    Comparison of Project Management features of Capture for Jira, from SmartBear and SocialPort
    Feature
    Capture for Jira, from SmartBear
    8.3
    1 Ratings
    7% above category average
    SocialPort
    -
    Ratings
    Task Management8.01 Ratings00 Ratings
    Mobile Access8.01 Ratings00 Ratings
    Search7.01 Ratings00 Ratings
    Visual planning tools10.01 Ratings00 Ratings
    Communication
    Comparison of Communication features of Capture for Jira, from SmartBear and SocialPort
    Feature
    Capture for Jira, from SmartBear
    8.0
    1 Ratings
    0% above category average
    SocialPort
    -
    Ratings
    Discussions8.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Capture for Jira, from SmartBear and SocialPort
    Feature
    Capture for Jira, from SmartBear
    7.7
    1 Ratings
    4% below category average
    SocialPort
    -
    Ratings
    Document collaboration7.01 Ratings00 Ratings
    Access control8.01 Ratings00 Ratings
    Advanced security features8.01 Ratings00 Ratings
    Best Alternatives
    Capture for JiraSocialPort
    Small Businesses
    Flock
    Score9.5 out of 10
    Mediafly
    Score7.7 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Mediafly
    Score7.7 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    ClearSlide
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Capture for JiraSocialPort
    Likelihood to Recommend
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Capture for JiraSocialPort
    Likelihood to Recommend
    SmartBear
    The software works best in a collaborative environment where information needs to be conveyed quickly and effectively with visual and impromptu notes. If your group doesn't like to do things online and prefers the whiteboard for in-person meetings maybe this solution is overkill. In-person meetings happen frequently so this solution makes it easier to do things remotely.
    Incentivized
    Read full review
    rFactr
    How does this platform improve the efficiency and productivity of my team? How much time should my team be spending in the platform each day? What is your history of deploying B2B sales technology and training? How does this integrate with my CRM?
    Read full review
    Pros
    SmartBear
    • Documentation
    • Directions
    • Ease of use
    Incentivized
    Read full review
    rFactr
    • Expertise, Strategy & Training - They are true experts and have years of B2B sales technology deployment and training to offer.
    • Content Syndication - By far the easiest and most efficient platform I've seen to share approved content controlled and at scale.
    • CRM Integration - Most of the other platforms we trialed had far less superior integrations with our CRM allowing us to close the loop.
    • More Leads - SocialPort allowed our team to identify and engage with leads and weed out useless activities.
    Read full review
    Cons
    SmartBear
    • Licensing
    • Some documentation topics
    • More drawing options
    Incentivized
    Read full review
    rFactr
    • Auto-Posting - I'd like to see a way to syndicate certain content directly through our internal advocate's social channels.
    Read full review
    Alternatives Considered
    SmartBear
    Capture for Jira was just the right-sized application we needed to make our Jira implementation more productive and effective. We didn't want to migrate from Jira, so this was the right choice to build upon the infrastructure we already had. It was the best option without pouring more money into another solution.
    Incentivized
    Read full review
    rFactr
    No answers on this topic
    Return on Investment
    SmartBear
    • Efficient
    • Bit expensive
    • Flexible
    Incentivized
    Read full review
    rFactr
    • Increase in pipeline and opportunities created
    • Increase quota retirement
    • Decreased the average "time to close"
    Read full review
    ScreenShots

    SocialPort Screenshots

    Product screenshot