TrustRadius

Capture for Jira, from SmartBear vs. Vuforia Chalk

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Capture for Jira
Score 7.0 out of 10
N/A
Capture for Jira is a collaborative testing tool allowing teams to provide annotated visual feedback directly to Jira. From marketing content to validating application functionality, Capture for Jira is designed to be accessible for any team. It was developed by Zephyr and became part of the SmartBear portfolio in the 2018 acquisition.N/A
Vuforia Chalk
Score 9.0 out of 10
N/A
Scale problem-solving guidance, support and expertise to factory operations & service teams with augmented reality. Vuforia Chalk is a collaboration and communication tool for the organization’s experts to provide real-time assistance to technicians facing complex or unfamiliar challenges. Vuforia Chalk combines augmented reality (AR) with real-time communications to connect a field technician with an expert…N/A
Pricing
Capture for Jira, from SmartBearVuforia Chalk
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Capture for JiraVuforia Chalk
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Capture for Jira, from SmartBearVuforia Chalk
Top Pros
Top Cons

No answers on this topic

Features
Capture for Jira, from SmartBearVuforia Chalk
Project Management
Comparison of Project Management features of Product A and Product B
Capture for Jira, from SmartBear
8.3
1 Ratings
5% above category average
Vuforia Chalk
10.0
1 Ratings
23% above category average
Task Management8.01 Ratings00 Ratings
Mobile Access8.01 Ratings10.01 Ratings
Search7.01 Ratings00 Ratings
Visual planning tools10.01 Ratings10.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Capture for Jira, from SmartBear
8.0
1 Ratings
0% below category average
Vuforia Chalk
8.7
1 Ratings
8% above category average
Discussions8.01 Ratings00 Ratings
Chat00 Ratings10.01 Ratings
Notifications00 Ratings8.01 Ratings
Internal knowledgebase00 Ratings8.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Capture for Jira, from SmartBear
7.7
1 Ratings
5% below category average
Vuforia Chalk
9.0
1 Ratings
11% above category average
Document collaboration7.01 Ratings00 Ratings
Access control8.01 Ratings9.01 Ratings
Advanced security features8.01 Ratings00 Ratings
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User Ratings
Capture for Jira, from SmartBearVuforia Chalk
Likelihood to Recommend
8.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
Capture for Jira, from SmartBearVuforia Chalk
Likelihood to Recommend
SmartBear
The software works best in a collaborative environment where information needs to be conveyed quickly and effectively with visual and impromptu notes. If your group doesn't like to do things online and prefers the whiteboard for in-person meetings maybe this solution is overkill. In-person meetings happen frequently so this solution makes it easier to do things remotely.
Verified User
Anonymous
Read full review
PTC
Best suited for: - Team of remote support is a great visual way to address technical issues; Especially when talking about production environments. - Team of Project developers, a great tool to do tests remotely when multiple people from the customer need to connect, Vuforia Chalk support group calls and differentiates each person based on the color of annotations. Less suited for: - IT teams, which its support is mainly focused on SW issues.
Verified User
Anonymous
Read full review
Pros
SmartBear
  • Documentation
  • Directions
  • Ease of use
Verified User
Anonymous
Read full review
PTC
  • Remote support for technical issues in the factory environment.
  • Remote support for Factory Acceptance Tests, when traveling is not possible.
  • Remote support for issues in the industry, when traveling is not possible.
Verified User
Anonymous
Read full review
Cons
SmartBear
  • Licensing
  • Some documentation topics
  • More drawing options
Verified User
Anonymous
Read full review
PTC
  • Web-version used to be a bit limited, in terms of users and features. Is on the roadmap to improve in future versions
  • No subscription version limited to 3 minutes calls.
Verified User
Anonymous
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Alternatives Considered
SmartBear
Capture for Jira was just the right-sized application we needed to make our Jira implementation more productive and effective. We didn't want to migrate from Jira, so this was the right choice to build upon the infrastructure we already had. It was the best option without pouring more money into another solution.
Verified User
Anonymous
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PTC
No answers on this topic
Return on Investment
SmartBear
  • Efficient
  • Bit expensive
  • Flexible
Verified User
Anonymous
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PTC
  • Savings in mobility (traveling) when performing determined Factory Acceptance Tests.
  • Customers like the possibility of engaging in Augmented Reality Solutions.
  • Remote support is faster and easier, with a visual tool to see and do annotations in the screen.
Verified User
Anonymous
Read full review
ScreenShots

Vuforia Chalk Screenshots

Screenshot of Chalk is available on mobile and tablet.Screenshot of Chalk leverages video-calls to share the same view of an issue.Screenshot of Both users can mark up the screen with annotations.Screenshot of Chalk uses advanced augmented reality to make annotations "stick" to the digital 3D environment.Screenshot of Chalk drives expertise at scale.