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Capture for Jira, from SmartBear vs. Vuforia Chalk

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Capture for Jira

    Score9.1 out of 10
    N/ACapture for Jira is a collaborative testing tool allowing teams to provide annotated visual feedback directly to Jira. From marketing content to validating application functionality, Capture for Jira is designed to be accessible for any team. It was developed by Zephyr and became part of the SmartBear portfolio in the 2018 acquisition.N/A

    Vuforia Chalk

    Score9 out of 10
    N/AScale problem-solving guidance, support and expertise to factory operations & service teams with augmented reality. Vuforia Chalk is a collaboration and communication tool for the organization’s experts to provide real-time assistance to technicians facing complex or unfamiliar challenges. Vuforia Chalk combines augmented reality (AR) with real-time communications to connect a field technician with an expert…N/A
    Pricing
    Capture for JiraVuforia Chalk
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Capture for JiraVuforia Chalk
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Capture for JiraVuforia Chalk
    Project Management
    Comparison of Project Management features of Capture for Jira, from SmartBear and Vuforia Chalk
    Feature
    Capture for Jira, from SmartBear
    8.3
    1 Ratings
    7% above category average
    Vuforia Chalk
    10.0
    1 Ratings
    26% above category average
    Task Management8.01 Ratings00 Ratings
    Mobile Access8.01 Ratings10.01 Ratings
    Search7.01 Ratings00 Ratings
    Visual planning tools10.01 Ratings10.01 Ratings
    Communication
    Comparison of Communication features of Capture for Jira, from SmartBear and Vuforia Chalk
    Feature
    Capture for Jira, from SmartBear
    8.0
    1 Ratings
    0% above category average
    Vuforia Chalk
    8.7
    1 Ratings
    9% above category average
    Discussions8.01 Ratings00 Ratings
    Chat00 Ratings10.01 Ratings
    Notifications00 Ratings8.01 Ratings
    Internal knowledgebase00 Ratings8.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Capture for Jira, from SmartBear and Vuforia Chalk
    Feature
    Capture for Jira, from SmartBear
    7.7
    1 Ratings
    4% below category average
    Vuforia Chalk
    9.0
    1 Ratings
    11% above category average
    Document collaboration7.01 Ratings00 Ratings
    Access control8.01 Ratings9.01 Ratings
    Advanced security features8.01 Ratings00 Ratings
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    Capture for JiraVuforia Chalk
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    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
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    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
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    User Ratings
    Capture for JiraVuforia Chalk
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Capture for JiraVuforia Chalk
    Likelihood to Recommend
    SmartBear
    The software works best in a collaborative environment where information needs to be conveyed quickly and effectively with visual and impromptu notes. If your group doesn't like to do things online and prefers the whiteboard for in-person meetings maybe this solution is overkill. In-person meetings happen frequently so this solution makes it easier to do things remotely.
    Incentivized
    Read full review
    PTC
    Best suited for: - Team of remote support is a great visual way to address technical issues; Especially when talking about production environments. - Team of Project developers, a great tool to do tests remotely when multiple people from the customer need to connect, Vuforia Chalk support group calls and differentiates each person based on the color of annotations. Less suited for: - IT teams, which its support is mainly focused on SW issues.
    Incentivized
    Read full review
    Pros
    SmartBear
    • Documentation
    • Directions
    • Ease of use
    Incentivized
    Read full review
    PTC
    • Remote support for technical issues in the factory environment.
    • Remote support for Factory Acceptance Tests, when traveling is not possible.
    • Remote support for issues in the industry, when traveling is not possible.
    Incentivized
    Read full review
    Cons
    SmartBear
    • Licensing
    • Some documentation topics
    • More drawing options
    Incentivized
    Read full review
    PTC
    • Web-version used to be a bit limited, in terms of users and features. Is on the roadmap to improve in future versions
    • No subscription version limited to 3 minutes calls.
    Incentivized
    Read full review
    Alternatives Considered
    SmartBear
    Capture for Jira was just the right-sized application we needed to make our Jira implementation more productive and effective. We didn't want to migrate from Jira, so this was the right choice to build upon the infrastructure we already had. It was the best option without pouring more money into another solution.
    Incentivized
    Read full review
    PTC
    No answers on this topic
    Return on Investment
    SmartBear
    • Efficient
    • Bit expensive
    • Flexible
    Incentivized
    Read full review
    PTC
    • Savings in mobility (traveling) when performing determined Factory Acceptance Tests.
    • Customers like the possibility of engaging in Augmented Reality Solutions.
    • Remote support is faster and easier, with a visual tool to see and do annotations in the screen.
    Incentivized
    Read full review
    ScreenShots

    Vuforia Chalk Screenshots

    Screenshot of Chalk is available on mobile and tablet.Screenshot of Chalk leverages video-calls to share the same view of an issue.Screenshot of Both users can mark up the screen with annotations.Screenshot of Chalk uses advanced augmented reality to make annotations "stick" to the digital 3D environment.Screenshot of Chalk drives expertise at scale.