TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Smartcat

    Score8.4 out of 10
    N/ASmartcat combines translation automation technologies with communication capabilities to help users not only automate workflows but also find needed freelance specialists. Originally a product of ABBYY, Smartcat became an independent product, and company, in 2016.

    $1,188

    per year

    Unbabel

    Score7 out of 10
    N/AUnbabel is a translation software from the company of the same name in San Francisco. The company’s language operations platform blends advanced artificial intelligence with human editors. The vendor states Unbabel integrates in any channel so agents can deliver consistent multilingual support from within their existing workflows.N/A
    Pricing
    SmartcatUnbabel
    Editions & Modules
    Basic
    $1188
    per year
    Enterprise
    Custom
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    SmartcatUnbabel
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    SmartcatUnbabel
    Likelihood to Recommend
    9.0
    (2 ratings)
    7.0
    (1 ratings)
    User Testimonials
    SmartcatUnbabel
    Likelihood to Recommend
    Smartcat
    ABBY SmartCAT is truly a universal solution that can fit any type of organization from freelancers flying solo, to small team of translators and large translation agencies. Anyone who wants to establish themselves as a professional translator can benefit greatly from the CAT tool that SmartCAT offers absolutely free of charge, while teams will surely appreciate the collaborative features that make it possible to work simultaneously with other translators, proofreaders, editors and QA experts on a single project.
    Read full review
    Unbabel
    If you need a quick turnaround for quoting your end users. If you like to have a self service portal to manage your projects.The translation quality is pretty good and just in case you have any issues with it there is always a scope for feedback.
    Incentivized
    Read full review
    Pros
    Smartcat
    • Segmentation.
    • Translation overall quality.
    • Customer service.
    • Pricing.
    Incentivized
    Read full review
    Unbabel
    No answers on this topic
    Cons
    Smartcat
    • Performance has been an issue initially. Sometimes it takes longer for some things to load and it can be frustrating.
    • UI seems a bit confusing at times. For example, I don't understand why I need to have a translator's profile when I'm clearly a project manager.
    • Their support team can take a long time to reply which often crucial for urgent projects.
    Read full review
    Unbabel
    No answers on this topic
    Alternatives Considered
    Smartcat
    I regularly use the two other products and appreciate Smartcat including more features than MateCat, such as storing of projects and contact with agencies and clients.
    Incentivized
    Read full review
    Unbabel
    We started off with this provider and haven't tried anyone else.
    Incentivized
    Read full review
    Return on Investment
    Smartcat
    • Translation memories and CAT tool help us ensure maximum consistency in our translations which is always appreciated by clients.
    • Team collaboration made it easier for us to grow our business and take on bigger projects, which brings us more revenue.
    • Payment solution helps us save money on wire transfer fees which is always great when working with multiple freelancers.
    Read full review
    Unbabel
    No answers on this topic
    ScreenShots