SmartCustomer vs. StoryProof
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 SmartCustomer | Score7.6 out of 10 | N/A | Founded in 2006 as Sitejabber, SmartCustomer is a reviews platform that helps businesses elevate their online reputation and visibility. Brands can use SmartCustomer to source feedback and surface reviews across various channels, resulting in expanded reach and business growth, with connections based on trust and confidence. SmartCustomer states that their review platform is both funded by the US government’s National Science Foundation and an official Google review partner. | N/A |
 StoryProof | N/A | N/A | StoryProof is a cloud-based testimonial and social proof platform that helps businesses collect, organize, and display customer feedback. It is designed for SaaS companies, agencies, ecommerce brands, creators, and service businesses that use customer testimonials across their websites and marketing materials. Businesses can request video and written testimonials through branded collection forms. Customers submit feedback directly in their browser without downloading an application or… | $29 per month Account |
| SmartCustomer | StoryProof | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | StoryProof offers three subscription plans: Starter at $29/month, Pro at $49/month, and Agency at $149/month when billed monthly. Prices are in US dollars and exclude applicable taxes. Each subscription includes a set number of workspaces and team seats. Starter includes 1 workspace with 3 seats, Pro includes 3 workspaces with 5 seats each, and Agency includes 15 workspaces with 10 seats each. Feature availability and usage limits vary by plan. Annual billing provides two months free compared with monthly billing, equivalent to approximately 17% savings. Custom pricing is available for requirements beyond the standard plans. New accounts receive a 7-day free trial with no credit card or setup fee required. After the trial, existing reviews remain accessible and exportable, and published widgets continue displaying. Collecting new reviews, creating additional widgets, and sending review requests require a paid subscription. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| SmartCustomer | StoryProof | |
|---|---|---|
| Small Businesses |  Trustpilot Score6.8 out of 10 | Trustpilot Score6.8 out of 10 |
| Medium-sized Companies |  PowerReviews Score7.8 out of 10 | PowerReviews Score7.8 out of 10 |
| Enterprises |  Bazaarvoice Score7.4 out of 10 | Bazaarvoice Score7.4 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| SmartCustomer | StoryProof | |
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| Likelihood to Recommend | 9.2 | - |
| SmartCustomer | StoryProof | |
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| Likelihood to Recommend |
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| Pros |
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| Cons |
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| Alternatives Considered |
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| Return on Investment |
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| ScreenShots | StoryProof Screenshots      |
