SmartFocus, now part of Actito vs. Veracross

Before we used SmartFocus we had a simple bespoke drag and drop builder, where we could add as many "templates" as we wanted. In SmartFocus, the drag and drop builder is smoother and better, but you can't add your own templates. If you are happy with the provided templates, then building newsletters will be really good experience.

Incentivized

Veracross is software that can be highly recommended to anyone in the education industry. Veracross offers a breadth of services varying from administration to student-parent communication. The unique abilities that Veracross offers such as email reminders, attendance management, billing, and payment processing, and attendance tracking have made my job as an administrative support manager so much easier and more productive here at Teachables.

• Push newsletters to customers
• Managing campaigns
• Drag and drop builder

Incentivized

• mobile-friendly portal for staffulty, parents, and students
• built-in or easy-to-configure integration with other systems (for example, RankOne and Naviance)
• targeted messaging based on data within the system
• "where is student now?" is one-click away

Incentivized

• Drag and drop builder
• 2-factor authentication
• Internal integration (the system is too big for an average user what make it hard to use sometimes)
• Image gallery reliability

Incentivized

• Normally it has everything I need for my work, today I was able to make a video call and chat from my cell phone and this adds more positive points to Veracross.

We will continue to use Veracross for the simple fact that we have one database across all of the departments in our school. Veracross continues to listen to customer feedback and improve and enhance the system.

LOVE the Technical Response Team - the first line of help at Veracross. I can quickly submit a ticket and receive a response knowing that they have looked in our system and know what we are trying to do! Our account manager is also amazing! So nice to have a person within the company who knows our school and our needs!

We need a service where we can have support when necessary and a system that will handle a high amount of campaigns, with the functionality where even a junior member of the team can create a campaign from assets provided by the graphic team. SmartFocus has that.

Incentivized

Veracross has better built-in integrations with other platforms/systems. IT is much simpler and easy to use. It keeps records in a much simpler way and can be accessed through different modes of reporting. It is very easy to keep track of the progress in any training, project, or assignment with Veracross.

Incentivized

• By using Smart Focus we massively cut the cost of creating a new e-mail campaign
• On the other hand, the cost of SmartFocus is much higher than a competitor

Incentivized

• Not sure, but our school has been using it for years, so it must be worth it. Veracross is good about updating and adding features.

Incentivized