SmartVault vs. Wasabi Object Storage

SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.

Incentivized

If you have a huge collection of files where they are unlikely to change over time, like videos and photos, then Wasabi is a great place to back things up.

Incentivized

• Easy navigation
• Email notifications
• Document previews

• AWS S3 compatible APIs.
• Supports custom policies and sub-accounts.
• Much cheaper when compared to AWS S3.

Incentivized

• They have cut back on support as have many SaaS companies recently.
• The documentation can sometimes be a little difficult to follow.

Incentivized

• There is no central dashboard where you can see how much storage is used across all buckets.
• The minimum storage time is three months.
• They charges a minimum of 1TB of storage.

Incentivized

Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.

Incentivized

Sales team was responsive, price was good, functionality was acceptable

Wasabi is a tiny bit more expensive than Backblaze B2 ($5.99 vs $5 per TB per month), and there are minimum storage size/time requirements (1TB, 3Mo), but Wasabi has free traffic each month up to the size of storage which can save you a lot of money.

Incentivized

• has made sharing documents with large numbers of clients easier
• has forced us into using their service, or spending time to find a better alternative, in my experience.
• Speaking personally the product has cost us several thousand dollars over predicted budget costs for a 3-year projection

• For backing up files it is a great solution
• They provide free traffic for up to the storage size each month making recovery of files much easier
• The cheaper price and easy to start APIs are great

Incentivized