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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Snipe-IT

    Score8.8 out of 10
    N/AN/A

    $0

    per month

    Symantec IT Management Suite

    Score10 out of 10
    N/ASymantec IT Management Suite enables IT administrators to securely manage the entire lifecycle of desktops, laptops, and servers across Windows, Mac, Linux, Unix, and virtual environments including deployment, asset management, and patch management to reduce costs and increase productivity.N/A
    Pricing
    Snipe-ITSymantec IT Management Suite
    Editions & Modules
    Self-Hosted
    $0
    per month
    Monthly Hosted
    $39.99
    per month
    Annual Hosted
    $399.99
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Snipe-ITSymantec IT Management Suite
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Snipe-ITSymantec IT Management Suite
    IT Asset Management
    Comparison of IT Asset Management features of Snipe-IT and Symantec IT Management Suite
    Feature
    Snipe-IT
    7.3
    1 Ratings
    6% below category average
    Symantec IT Management Suite
    8.6
    2 Ratings
    11% above category average
    Software and hardware inventory tracking10.01 Ratings7.02 Ratings
    License management5.01 Ratings10.02 Ratings
    Asset lifecycle monitoring7.01 Ratings9.02 Ratings
    Asset relationship management7.01 Ratings8.02 Ratings
    Contract management00 Ratings9.02 Ratings
    Best Alternatives
    Snipe-ITSymantec IT Management Suite
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    KACE Asset Management Appliance
    Score8.9 out of 10
    KACE Asset Management Appliance
    Score8.9 out of 10
    Enterprises
    KACE Systems Management Appliance
    Score8.9 out of 10
    KACE Systems Management Appliance
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Snipe-ITSymantec IT Management Suite
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.0
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Snipe-ITSymantec IT Management Suite
    Likelihood to Recommend
    Grokability
    Snipe-IT is well suited to managed inventory, accessories, contracts, audits, and maintenance. Some features are specific to assets and others cover all types of items put into Snipe-IT. It is tedious to manage user equipment as kits are mostly not usable and checking in items from a user requires each individual item to be checked in.
    Incentivized
    Read full review
    Broadcom
    The Symantec IT Management Suite is used throughout the company (global). It is efficient and reports via email any type of problem found, from threats to attacks. The update on the clients is carried out without being noticed. When the system is doing some sort of scan, older computers are slow. Other than that, I believe it is an ideal software for monitoring the entire infrastructure.
    Incentivized
    Read full review
    Pros
    Grokability
    No answers on this topic
    Broadcom
    • End to end workstation imaging with a 45 minute average for OS, drivers and base software with only 1 technician touch to name the workstation.
    • Application usage reporting on what software is being used and how much - broken down by site, department and user.
    • 5% of managed workstations were patched.
    • IT lifecycle reports were automated with live inventory feeds to enable purchase reports.
    Incentivized
    Read full review
    Cons
    Grokability
    No answers on this topic
    Broadcom
    • Increased memory consumption
    • Older machines can not support the program
    Incentivized
    Read full review
    Usability
    Grokability
    Snipe-IT is easy to use, fairly easy to install, and simple for end users to find their assigned equipment. Tweaking it does take some configuration outside of the UI with scripting, config file changes, and battling php configurations at times. The GUI is pretty well done for most day to day functions.
    Incentivized
    Read full review
    Broadcom
    I am bit biased after using Symantec ITSM for 10 plus years. However, I found its ability to wrap everything into one console for at a view enterprise health a powerful tool for my department and others. The ability to provide self healing of software packages to workstations was especially powerful. The ability to customize data connections to other tools and automate those inputs and outputs let us provide the business data to support enterprise decisions on Hardware and software usage.
    Incentivized
    Read full review
    Support Rating
    Grokability
    No answers on this topic
    Broadcom
    With the Blue Coat acquisition the question remains on how much support Symantec is going to give the ITSM suite. Its just not that sexy anymore to have to support a product that touches all the hardware anymore. A few of the really good support reps have gone the way of private which is very concerning.
    Incentivized
    Read full review
    Alternatives Considered
    Grokability
    No answers on this topic
    Broadcom
    We evaluated Norton and Kaspersky, we chose Symantec to provide more options and more guarantees. In addition, we have used the tool for more than 10 years in the company (the time I am working). It has an interface with all monitoring data and statistics. A specific display of each piece of connected equipment in the network, making monitoring easy and, in case of a threat, it notifies us.
    Incentivized
    Read full review
    Return on Investment
    Grokability
    No answers on this topic
    Broadcom
    • Reduction of virus infections
    • Greater clarity in the reports
    • Monitoring the network and infra
    Incentivized
    Read full review
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