Socialtext (discontinued) vs. Staffbase

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

Staffbase is well-suited for companies who want to drive and measure employee engagement through meaningful content. I wouldn't recommend it for companies that maintain a complex SharePoint environment with years of legacy content. It is not intended to be a CMS system. It is a dynamic platform that makes it's easy to share information through the mobile or desktop app and email and push notifications. You don't need a large team to manage it.

Incentivized

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• Easy to use back-end for posting and managing content—you don't have to rely on IT for support.
• Software update releases are included in the licensing fees. No need to get outside developers involved in making changes to the platform.
• Employee segmentation is extremely easy with an API from your HRIS system.
• Translations are a breeze!
• Creating forms on the go is easy and efficient!
• Use your existing organization's SSO for ease of use and security.

Incentivized

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

• @Mentions could be added.

Incentivized

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

Since we selected Staffbase, they are one of a few companies that haven't been acquired or changed its business model. We would have invested a lot of time and money rebuilding our intranet otherwise. We selected them because of the standard features included, the free updates, and the reasonable licensing fees. They understand the value of communicating with non-desk employees and keeping them engaged.

Incentivized

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions

• Engagement levels increased for non-desk employees without access to a PC.
• We leverage the tool as part of our crisis management activities, without having to invest in an additional platform.
• We can issue surveys quickly without investing in additional engagement tools.

Incentivized