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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sophos Email

    Score9.1 out of 10
    N/ASophos Email is presented as Predictive Cloud Email Security Powered by Artificial Intelligence designed to block spam and malware, as well as protect employees and block phishing attempts.N/A
    Pricing
    Sophos Email
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Sophos Email
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Sophos Email
    Considered Both Products
    Sophos
    Chose Sophos Email
    Featurewise, stacks up well. Chosen for integration into other Sophos products, and additional data/insights provided across our entire Sophos estate.
    Incentivized
    Chose Sophos Email
    Many other solutions are a complicated setup and take a lot of time for the configuration. With Sophos email we were setup and seeing data/emails within an hour. As I have described the ease of use from a high-level for someone like me a Director just peeking into the system or …
    Incentivized
    Chose Sophos Email
    I am not familiar with other products at this point. I came into the IT field using Sophos Reflexion and moved to the new Sophos Email Security once the option was available simply because of our experience with Reflexion. While using Reflexion, we encountered numerous examples …
    Incentivized
    Chose Sophos Email
    Sophos email is a lot easier to manage.
    Incentivized
    Chose Sophos Email
    Sophos is better than the McAfee email gateway. Depending on which license for Defender you have it could be better or worse.
    Incentivized
    Chose Sophos Email
    I was not part of selecting Sophos for this organization. I would recommend a full POC before landing on this as your decision. Some things that you should test for are targeted credential harvesting sites, impersonation rules processing, and general consistency in the …
    Incentivized
    Chose Sophos Email
    I have only tried Sophos Email, and I find it to be a very useful tool, as it protects against information leakage such as fraudulent emails, cloud sandboxing and quarantine, which are essential functions and the product works excellent.
    Incentivized
    Chose Sophos Email
    We had tried Broadcom (formerly Message Labs). It lacks encryption, and the customer service and invoices were terrible. The console was outdated and not easy to navigate. We were limited to a few options and very basic options when it came to troubleshooting or managing users. …
    Incentivized
    Chose Sophos Email
    My experience is mostly with Google's G-Suite spam filtering and, as an end user, a different spam filtering group (which I cannot remember at this time). Sophos Secure Email Gateways seems to be much better at keeping things out of my inbox than either of the other solutions. …
    Incentivized
    Chose Sophos Email
    Sophos is not head and shoulders above any of these competitors, as it's a very closely knit race. Security and email transmission security are one of the highest priorities out there in technology. The world is slowly moving forward, and all of these vendors are leading the …
    Incentivized
    Chose Sophos Email
    Sophos was chosen for our location based on a need for increased security as we deal with sensitive information on a daily basis.
    Incentivized
    Chose Sophos Email
    MS Exchange has the capabilities of out of the box workflow (as described previously), however, we managed to customize Sophos to do semi-manual workflow which is still acceptable. And more the encryption methods of Sophos has been proven by us to be more suitable. And the …
    Incentivized
    Chose Sophos Email
    Deployment features, system stability and rate of threat protection are the main reasons I would go with Sophos Email Protection. Systems like Barracuda email protection seem nice, but the RBLs that they use could be stronger and perhaps use the "Cloud" information system more …
    Incentivized
    Key User Insights
    Would buy again
    90%
    Would buy again
    18 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    17 Answers
    Features
    Sophos Email
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Sophos Email
    Feature
    Sophos Email
    9.2
    21 Ratings
    9% above category average
    Anti-malware9.521 Ratings
    Customizability9.021 Ratings
    Data Loss Protection9.018 Ratings
    Threat Detection10.020 Ratings
    Sandboxing9.016 Ratings
    End-to-End Encryption9.018 Ratings
    Management Tools9.021 Ratings
    Best Alternatives
    Sophos Email
    Small Businesses
    Zoho Mail
    Score9.2 out of 10
    Medium-sized Companies
    Barracuda ESG (discontinued)
    Score6.2 out of 10
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternatives
    User Ratings
    Sophos Email
    Likelihood to Recommend
    9.0
    (24 ratings)
    Likelihood to Renew
    1.1
    (2 ratings)
    Usability
    9.0
    (11 ratings)
    Support Rating
    2.8
    (11 ratings)
    User Testimonials
    Sophos Email
    Likelihood to Recommend
    Sophos
    Sophos Email is ideal for protecting business email from advanced threats. It comes with features that make it easy to detect and block email threats, such as spam, phishing, ransomware, and data leaks. In addition, Sophos Email is ideal for email encryption and helps train teams to identify phishing threats.
    Incentivized
    Read full review
    Pros
    Sophos
    • We could customize it to have a certain level of workflow. We manage to enforce certain email (based on key-phrases) to be quarantined before send it to the recipient. And the email needs to be approved (manually) before being released.
    • For certain type (using regex) of email, we will encrypt it if it's sent outside our organization domain.
    • Scalable
    Incentivized
    Read full review
    Cons
    Sophos
    • I would love to see tips integrated into the user interface from the management side to allow for easier dissection of email headers. This would allow lower level admins that may work at smaller companies to better understand the information presented.
    Incentivized
    Read full review
    Likelihood to Renew
    Sophos
    It was easy to use and easy to implement. You don't need previous knowledge on the products, after we got this up and running, it took us hours to put everything together. The transition was easy and seamless.
    Incentivized
    Read full review
    Usability
    Sophos
    It's mostly great and for policies and features, it does everything we would ask it to and more. The only thing keeping it from being a 10 is the lack of granularity in the reporting, which is actually an issue within Sophos Central as a whole. The ability to drill down from dashboards into accurate, detailed data would be very helpful at times.
    Incentivized
    Read full review
    Support Rating
    Sophos
    Support is slow to respond. They call back outside of normal business hours despite clearly being advised when they should call. They try to BS you that the platform is working properly although there is hard evidence to the contrary. Once you get to senior level of support they agree that the product is incapable of performing properly in its current iteration.
    Read full review
    Alternatives Considered
    Sophos
    Many other solutions are a complicated setup and take a lot of time for the configuration. With Sophos email we were setup and seeing data/emails within an hour. As I have described the ease of use from a high-level for someone like me a Director just peeking into the system or an analyst that can do a deep dive is one of the best users interfaces I have seen for any product.
    Incentivized
    Read full review
    Return on Investment
    Sophos
    • AI-powered email threat prevention ensures that no threats reach our email system, preventing data contamination.
    • The BEC defense ensures our business reputation remain in place.
    • URL protection protects our users from clicking on malicious links that would otherwise compromise our email systems.
    • Ability to encrypt emails keeps our email data secure which a plus.
    Incentivized
    Read full review
    ScreenShots