One console to manage all
January 01, 2021

One console to manage all

David Orellana | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sophos Email

Sophos Secure Email Gateways, helped us to address encryption issues as well preventing phishing, scams, and malware. Adoption, setup, and use are very intuitive. The dashboard is easy to navigate. Also it helped the IT department to consolidate all the email policies in one console--we have better visibility of what is going on and the areas that we need to focus on. One of the features that we liked was VIP users, which helps to protect those important mailboxes from spoofing.
  • Encryption
  • User management
  • Easy-to-use console
  • They way they manage the licenses
  • AD Sync Integration doesn't allow us to select multiple OUs
  • It has minimized the risk posed by CryptoLocker
  • Fewer tickets on spam-related issues
We had tried Broadcom (formerly Message Labs). It lacks encryption, and the customer service and invoices were terrible. The console was outdated and not easy to navigate. We were limited to a few options and very basic options when it came to troubleshooting or managing users. For us it wasn't cost effective to keep this product, so we decided to switch.
It is well suited for any type of company (small, medium, or large) that is looking to secure their email services.

Sophos Email Feature Ratings

Data Loss Protection
Threat Detection
End-to-End Encryption
Management Tools

Using Sophos Email

3 - They are IT support and management.
3 - The people are from helpdesk and network infrastructure.
  • More self-management from the end user, fewer tickets on spam-related issues
  • Encrypting sensitive emails
It was easy to use and easy to implement. You don't need previous knowledge on the products, after we got this up and running, it took us hours to put everything together. The transition was easy and seamless.

Evaluating Sophos Email and Competitors

Yes - Sophos UTM, Broadcom Message Labs
  • Product Features
  • Product Usability
  • Prior Experience with the Product
We had successes implementing others Sophos products, such as Antivirus, encryption, and UTM, so it was natural to consolidate those products on one console.
Implementing this sooner, so we could see the benefit early on. It would also allow us to minimize ticket during this COVID pandemic since we have to support remote clients a lot.