Sophos Email - A Solid, Reliable Product at a Fair Price
June 06, 2021

Sophos Email - A Solid, Reliable Product at a Fair Price

Patrick Disney | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sophos Email

We have roughly 25 email domains across the company and we have them all routed through Sophos Email Gateway.
  • Monitors and protects inbound/outbound emails very well.
  • Policies are flexible and easy to manage.
  • Works well with Office 365.
  • Dashboard layout is nice and informative.
  • Reporting could be more granular, it's the most glaring weakness of the product.
  • The ability to drill down into data from the dashboard would be very helpful for reporting as well.
  • Reverse AD sync so when active directory users are removed, they are removed from Sophos as well would be helpful.
  • It has caught a ton of malicious emails since implementation, it's scary to think how many were getting through before we started using it.
  • It's reduced the clutter of users' mailboxes, reducing the amount of spam and junk that was making it through.
  • We have more peace of mind that we're protecting ourselves much better than we were before.
We've had to make a couple of support calls for assistance with the product and with setting it up to work with Office 365. Each call was handled promptly and the techs handled our issues quickly and efficiently.

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It's mostly great and for policies and features, it does everything we would ask it to and more. The only thing keeping it from being a 10 is the lack of granularity in the reporting, which is actually an issue within Sophos Central as a whole. The ability to drill down from dashboards into accurate, detailed data would be very helpful at times.
It's well suited in our environment of multiple email domains. The ability to add banners showing that emails came from outside the organization is extremely helpful to our users. The control of policies and settings is very easy to manage and it has been fairly easy to implement in our Office 365 environment.

I can't think of a scenario where Sophos Email would not be appropriate if you're looking for a solid, well-built, and well-performing spam filter/email gateway.

Sophos Email Feature Ratings

Data Loss Protection
Threat Detection
Not Rated
End-to-End Encryption
Management Tools