periscope S2G vs. Stitch Labs (discontinued)

Well suited for tracking partner success and other commercial roles but can seem overwhelming for those who are new to it. Specific scenarios are the ability to be able to pull relevant data into charts and graphs that can be made into actionable tasks for commercial teams to pursue. It is less appropriate for non-tech associates due to its data analysis ways.

I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.

Incentivized

• KPI Tracking
• False positive display
• Graphs and charts related to dashboards

• Inventory management.
• Order management.
• Reporting and analytics.

Incentivized

• More functionality
• More decision-based
• Clearer graphs

• Reporting does not work for multiple currencies.
• There is often a lag when syncing products.

Incentivized

I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.

Incentivized

We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.

Incentivized

I don’t have experience with similar products.

I have not researched other alternatives as this solved my problems.

Incentivized

• Positive impact on partner success
• Positive impact on revenue due to increased revenue
• Negative impact on sales and budget

• We had to migrate off this system which was not ideal after being discontinued
• Was a simple to use medium price range solution to scaling businesses
• UI/UX was intuitive and was easy to train employees

Incentivized