TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Spanning Backup

    Score7.3 out of 10
    N/ASpanning, a Kaseya company, is a provider of backup and recovery for SaaS applications including G Suite, Salesforce and Office 365.N/A
    Pricing
    Spanning Backup
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Spanning Backup
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Spanning Backup
    Considered Both Products
    Kaseya
    Chose Spanning Backup
    Spanning Backup for G Suite backs up Google Drive files and Unitrends is used for more VM infrastructure.
    Incentivized
    Chose Spanning Backup
    Very similar in features and setup. Spanning Backup for Salesforce was more affordable. After getting set up during the trial we were able to get that trial extended as we negotiated cost and contract and continued to use the same trail as production paid version as they …
    Incentivized
    Chose Spanning Backup
    Spanning is superior to Veritas Backup Exec. Often Backup Exec would fail due to the software itself or the premise-based backup media or drive. Veritas Tech Support/Knowledgebase was not helpful in troubleshooting the failures. Also, Veritas was unable to back up our then …
    Incentivized
    Chose Spanning Backup
    I've not looked at any other products as this met all my needs and was recommend to me.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Spanning Backup
    Data Center Backup
    Comparison of Data Center Backup features of Spanning Backup
    Feature
    Spanning Backup
    9.0
    1 Ratings
    4% above category average
    Management dashboard8.01 Ratings
    Retention options9.01 Ratings
    Encryption10.01 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Spanning Backup
    Feature
    Spanning Backup
    9.7
    1 Ratings
    20% above category average
    Operational reporting and analytics9.01 Ratings
    Malware protection10.01 Ratings
    Ransomware Recovery10.01 Ratings
    SaaS Backup
    Comparison of SaaS Backup features of Spanning Backup
    Feature
    Spanning Backup
    10.0
    1 Ratings
    15% above category average
    SaaS Product Integration10.01 Ratings
    Multiple Data Restoration Options10.01 Ratings
    Data Auditing and Search10.01 Ratings
    Data Storage in the Cloud or On-Premises10.01 Ratings
    Best Alternatives
    Spanning Backup
    Small Businesses
    Backupify
    Score5.5 out of 10
    Medium-sized Companies
    Keepit
    Score9.4 out of 10
    Enterprises
    Veeam Data Cloud for Azure
    Score7.9 out of 10
    All AlternativesView all alternatives
    User Ratings
    Spanning Backup
    Likelihood to Recommend
    10.0
    (9 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    Usability
    10.0
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    User Testimonials
    Spanning Backup
    Likelihood to Recommend
    Kaseya
    The only issue we have is when we remove the user from the integrated AD group we need to manually go back and remove the licensing, but there is the option to have archived accounts as well for temporary holds in case we want to disable the account in 365/AD, but need to hold on to the backups for a little longer.
    Incentivized
    Read full review
    Pros
    Kaseya
    • Set it and forget it. Easy set up and it runs daily behind the scenes.
    • Restore holds record relationships.
    • Restore can merge records easily.
    Incentivized
    Read full review
    Cons
    Kaseya
    • Better support/phone support
    • The ability to checkmark JUST a single OU and then any new members in just THAT OU would be automatically backed up. Currently, you can just auto add new members but not per OU.
    Incentivized
    Read full review
    Usability
    Kaseya
    It was hands down, one of the easiest solutions to implement overall and has some of the best features also compared to other similar products from many SaaS backup companies. We also integrated the Dark Web monitoring too and it has helped us secure accounts we didn't know had issues, so has improved our security posture too.
    Incentivized
    Read full review
    Support Rating
    Kaseya
    I would like a retention option on the data, but since this feature does not currently exist, I give it a 9. Everything has met our standards and needs and we are now freed up from the manual efforts it was taking for backing up Salesforce using the out-of-the-box features of Salesforce.
    Incentivized
    Read full review
    Alternatives Considered
    Kaseya
    Spanning is superior to Veritas Backup Exec. Often Backup Exec would fail due to the software itself or the premise-based backup media or drive. Veritas Tech Support/Knowledgebase was not helpful in troubleshooting the failures. Also, Veritas was unable to back up our then Microsoft Exchange Server without an additional add-on cost. Barracuda was more reliable, but also required additional expenses for backing up Exchange and Microsoft SQL.
    Incentivized
    Read full review
    Return on Investment
    Kaseya
    • Allowed us to restore our data various times with minimal costs
    • Gives us great piece of mind with the regular scheduled backing up
    • Pretty simple to set up and configure. Easy integration with SFDC
    Incentivized
    Read full review
    ScreenShots