Chose SpiceCSM
Salesforce and Zendesk. I like SpiceCSM better.
Product | Rating | Most Used By | Product Summary | Starting Price |
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SpiceCSM | N/A | SpiceCSM is a call center optimization suite from the New York company of the same name, featuring a Unified Desktop, a Data and Application Connector, analytics and process automation, and more. | N/A |
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Editions & Modules | No answers on this topic | ||||||||||
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Entry-level Setup Fee | No setup fee | ||||||||||
Additional Details | — | ||||||||||
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Considered Both Products | SpiceCSM |
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Small Businesses | 8x8 Contact Center Score 7.6 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.8 out of 10 |
All Alternatives | View all alternatives |
SpiceCSM | |
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Likelihood to Recommend | 7.0 (2 ratings) |
Usability | 9.0 (1 ratings) |
Support Rating | 9.0 (1 ratings) |
SpiceCSM | |
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Likelihood to Recommend | SpiceCSM |
Pros | SpiceCSM |
Cons | SpiceCSM |
Usability | SpiceCSM |
Support Rating | SpiceCSM |
Alternatives Considered | SpiceCSM |
Return on Investment | SpiceCSM |
ScreenShots |