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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Splunk Cloud Platform

    Score8 out of 10
    N/ASplunk Cloud Platform is a data platform service thats help users search, analyze, visualize and act on data. The service can go live in as little as two days, and with an IT backend managed by Splunk experts.N/A

    UserGuiding

    Score10 out of 10
    Small Businesses (1-50 employees)
    UserGuiding helps companies to improve product adoption by designing interactive user onboarding flows. Non-technical people can create step by step product walkthroughs, without any coding. UserGuiding also provides analytics to track the performance of the tours, segmentation to create more personalized experiences, NPS for capturing feedback, and onboarding checklists for a wholesome onboarding experience. From Red Ventures to Young Capital, thousands of companies trust UserGuiding.

    $99

    per 2000 monthly active users

    Pricing
    Splunk Cloud PlatformUserGuiding
    Editions & Modules
    No answers on this topic
    Start-up Plan
    $99.00
    per 2000 monthly active users
    Growth Plan
    $249.00
    per 5000 monthly active users
    Offerings
    Pricing Offerings
    Splunk Cloud PlatformUserGuiding
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Splunk Cloud PlatformUserGuiding
    Considered Both Products
    Cisco
    No answer on this topic
    UserGuiding
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    No answers on this topic
    Delivers good value for the price
    92%
    Delivers good value for the price
    11 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    15 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Features
    Splunk Cloud PlatformUserGuiding
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of Splunk Cloud Platform and UserGuiding
    Feature
    Splunk Cloud Platform
    8.2
    20 Ratings
    3% above category average
    UserGuiding
    -
    Ratings
    Centralized event and log data collection9.019 Ratings00 Ratings
    Correlation8.419 Ratings00 Ratings
    Event and log normalization/management9.220 Ratings00 Ratings
    Deployment flexibility7.220 Ratings00 Ratings
    Integration with Identity and Access Management Tools7.718 Ratings00 Ratings
    Custom dashboards and workspaces8.920 Ratings00 Ratings
    Host and network-based intrusion detection8.117 Ratings00 Ratings
    Data integration/API management7.210 Ratings00 Ratings
    Behavioral analytics and baselining7.28 Ratings00 Ratings
    Rules-based and algorithmic detection thresholds8.210 Ratings00 Ratings
    Response orchestration and automation7.38 Ratings00 Ratings
    Reporting and compliance management8.810 Ratings00 Ratings
    Incident indexing/searching8.711 Ratings00 Ratings
    Best Alternatives
    Splunk Cloud PlatformUserGuiding
    Small Businesses
    No answers on this topic
    Pendo.io
    Score8.5 out of 10
    Medium-sized Companies
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Whatfix
    Score10 out of 10
    Enterprises
    SolarWinds Security Event Manager (SEM)
    Score8.1 out of 10
    Whatfix
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Splunk Cloud PlatformUserGuiding
    Likelihood to Recommend
    8.8
    (21 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.3
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    7.2
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Splunk Cloud PlatformUserGuiding
    Likelihood to Recommend
    Cisco
    Splunk is excellent when all your data is in one location. Its ability to correlate all that data is intuitive (once the hurdle of learning the query language is overcome). It is also easy to standardize the presentation of information to the company. When data is siloed/standalone, other systems can be cheaper and faster to implement.
    Incentivized
    Read full review
    UserGuiding
    I would recommend this to teams who have multiple people who can work together in getting the necessary source codes input, the guides built, and the parameters identified. I would also recommend this product to anyone who is primarily concerned about price. Compared to competitors, the price vs the feature set was by far the best out of the 6 companies I demoed with. If one person is trying to get this set up and it isn't part of their full-time job, it will take a while because there is a pretty big learning curve as to what order to do things. Further, once the basics are set up, it does take a fair amount of time and testing to build the walk-throughs, especially if you want to use advanced logic
    Incentivized
    Read full review
    Pros
    Cisco
    • This SIEM consolidates multiple data points and offers several features and benefits, creating custom dashboards and managing alert workflows.
    • Splunk Cloud provides a simple way to have a central monitoring and security solution. Though it does not have a huge learning curve, you should spend some time learning the basics.
    • Splunk Cloud enables me to create and schedule statistical reports on network use for Management.
    Incentivized
    Read full review
    UserGuiding
    • Good price
    • Responsive CS and sales team
    • Had all of the features we were looking for
    Incentivized
    Read full review
    Cons
    Cisco
    • The SPL programming language that the queries are built in is not very intuitive.
    • There should be a better repository of pre-built queries for what I would think of as common Active Directory usage monitoring.
    • I would like to see more free training/familiarization information made available.
    Incentivized
    Read full review
    UserGuiding
    • The initial setup process isn't as transparently intuitive as it was sold
    • It's a fairly large barrier to entry for one person to get the guides set up
    • We weren't instructed how to 'turn off' the URL hits until we had our parameters segmented so the first two months we hit our limits before anything was even launched on our end. That made testing hard.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    Ease of use and have all the features we need
    Incentivized
    Read full review
    UserGuiding
    No answers on this topic
    Usability
    Cisco
    Splunk AI Assistant for SPL is good tool, as I said, it is really useful for educational purpose, taking in its hands small and simple tasks (ex:small query dashboard,...), but it's not a ten because the contextual memory for complex issues/dashboarding/reports etc can be limited, and can sometime suggets none optimized query which are not always checked by teammates and can cause issue on the long term.
    Incentivized
    Read full review
    UserGuiding
    No answers on this topic
    Support Rating
    Cisco
    Splunk Cloud support is sorely lacking unfortunately. The portal where you submit tickets is not very good and is lacking polish. Tickets are left for days without any updates and when chased it is only sometimes you get a reply back. I get the feeling the support team are very understaffed and have far too much going on. From what I know, Splunk is aware of this and seem to be trying to remedy it.
    Incentivized
    Read full review
    UserGuiding
    No answers on this topic
    Alternatives Considered
    Cisco
    Vs elastic: - SPL's statistical functions superior to KQL for complex correlations - Better enterprise support, less operational overhead - Splunk Cloud Platform's detection engineering more mature vs Sentinel: - SPL more powerful than KQL for custom analytics - Better cross-platform visibility (non-Azure environments) vs Datadog - SPL enables deeper forensic Investigations - Superior compliance/audit capabilities
    Incentivized
    Read full review
    UserGuiding
    By far the best price for the available features. They had a really easy demo scheduling process (and had availability to demo within a day or two where some of the other products were a week+ to schedule). You can build unlimited guides and if you don't hit your user limit because you failed to identify target parameters at the start, that is a huge selling point ;)
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • End-end visibility across your departmental silos
    • Strengthen the overall global monitoring posture
    • Move from Reactive to Proactive Monitoring
    • Highly secure environment at your finger-tips
    • Takes you away from managing infrastructure/administration, allows saving time & money. Reduce the overall TCO (Total Cost of Ownership)
    Incentivized
    Read full review
    UserGuiding
    • We lost two months due to running out of 'hits' before we were able to target the right fields. This was partly our fault for not having enough time to dedicate to it, but it would have been helpful to have a 'pause' button or be told to look out for this scenario.
    • We canceled our account after 4 or 5 months because I, as the sole user on our team, didn't have nearly enough time to build out the guides the way we had envisioned. It wasn't quite as easy to understand as I'd hoped. It was doable, but a slow process and I got too busy with other pressing issues with my company.
    • It would have been a good ROI for the available features and price if I'd had a solid amount of time to really build it out and understand it better. The training options could have been a lot more user-friendly to help bridge that knowledge gap.
    Incentivized
    Read full review
    ScreenShots

    UserGuiding Screenshots

    Screenshot of Onboarding ChecklistsScreenshot of Interactive User Onboarding