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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Square Appointments

    Score10 out of 10
    N/ASquare headquartered in San Francisco, California offers Square Appointments, appointment scheduling software. The software is based on technology acquired with BookFresh in February 2014.

    $29

    per month per location

    Thryv

    Score8.7 out of 10
    Small Businesses (1-50 employees)
    Thryv is an all-in-one small business marketing solution providing CRM, marketing automation, calendaring and appointment reminders, directory listings, and other features.N/A
    Pricing
    Square AppointmentsThryv
    Editions & Modules
    Free
    $0
    Plus
    $29
    per month per location
    Premium
    $69
    per month per location
    No answers on this topic
    Offerings
    Pricing Offerings
    Square AppointmentsThryv
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Square AppointmentsThryv
    Considered Both Products
    Block, Inc (Square)
    No answer on this topic
    Thryv
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    86%
    Implementation went as expected
    6 Answers
    Features
    Square AppointmentsThryv
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Square Appointments and Thryv
    Feature
    Square Appointments
    -
    Ratings
    Thryv
    9.2
    8 Ratings
    22% above category average
    Dynamic content00 Ratings8.97 Ratings
    Ability to test dynamic content00 Ratings9.17 Ratings
    Landing pages00 Ratings10.01 Ratings
    Mobile optimization00 Ratings8.88 Ratings
    Email deliverability reporting00 Ratings9.17 Ratings
    List management00 Ratings8.96 Ratings
    Triggered drip sequences00 Ratings9.73 Ratings
    Lead Management
    Comparison of Lead Management features of Square Appointments and Thryv
    Feature
    Square Appointments
    -
    Ratings
    Thryv
    8.1
    7 Ratings
    19% above category average
    Lead nurturing automation00 Ratings8.76 Ratings
    Data quality management00 Ratings8.66 Ratings
    Automated sales alerts and tasks00 Ratings7.16 Ratings
    Campaign Management
    Comparison of Campaign Management features of Square Appointments and Thryv
    Feature
    Square Appointments
    -
    Ratings
    Thryv
    9.0
    5 Ratings
    18% above category average
    Calendaring00 Ratings9.05 Ratings
    Event/webinar marketing00 Ratings9.04 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Square Appointments and Thryv
    Feature
    Square Appointments
    -
    Ratings
    Thryv
    6.7
    8 Ratings
    4% below category average
    Social sharing and campaigns00 Ratings9.48 Ratings
    Social profile integration00 Ratings4.01 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Square Appointments and Thryv
    Feature
    Square Appointments
    -
    Ratings
    Thryv
    6.6
    7 Ratings
    5% below category average
    Dashboards00 Ratings9.17 Ratings
    Standard reports00 Ratings8.67 Ratings
    Custom reports00 Ratings2.01 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Square Appointments and Thryv
    Feature
    Square Appointments
    -
    Ratings
    Thryv
    8.3
    6 Ratings
    45% above category average
    API00 Ratings7.93 Ratings
    Role-based workflow & approvals00 Ratings8.92 Ratings
    Customizability00 Ratings8.15 Ratings
    Best Alternatives
    Square AppointmentsThryv
    Small Businesses
    Calendly
    Score8.6 out of 10
    HighLevel
    Score9.3 out of 10
    Medium-sized Companies
    Chili Piper
    Score8.8 out of 10
    LocaliQ
    Score8.6 out of 10
    Enterprises
    Doodle
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Square AppointmentsThryv
    Likelihood to Recommend
    9.1
    (7 ratings)
    9.5
    (8 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    10.0
    (3 ratings)
    10.0
    (4 ratings)
    User Testimonials
    Square AppointmentsThryv
    Likelihood to Recommend
    Block, Inc (Square)
    Great for booking and managing appointments. This software is very user-friendly due to its simplicity. The interface is intuitive and easy to use for all ages. The only time this software may not be appropriate might be with someone who is managing their calendar manually and not using a software solution at all.
    Incentivized
    Read full review
    Thryv
    What I have found to be the most critical for my business as a customer of Thryv is the ability to provide an invoice and accept payment with direct linking to my bank account. This has had a dramatic positive impact on my cash flow.
    Incentivized
    Read full review
    Pros
    Block, Inc (Square)
    • Square had good interoperability with Google Calendar, so all of our calendars were in sync.
    • Square Appointments we easy to use for clients, and with a few Luddite exceptions, worked flawlessly.
    • Square Appointments made it easy to schedule appointments without having multiple email messages or play phone tag with anyone.
    Incentivized
    Read full review
    Thryv
    • Customer service is FANTASTIC!
    • Put regularly used and needed tasks under one umbrella.
    • Makes it easy to schedule and post to Social Media
    Incentivized
    Read full review
    Cons
    Block, Inc (Square)
    • Additional functionality: real-time availability calendar to customers
    • Not redirect away from our site to Square
    • Additional functionality: Ability for customers to add up sales when checking out
    Incentivized
    Read full review
    Thryv
    • Offer an automated rewards program for my customer based on their spending and their referrals.
    • Since I use Shopify and they host me it would be nice to get a financial break for not using that part of the package.
    • Maybe providing apps.
    Incentivized
    Read full review
    Usability
    Block, Inc (Square)
    No answers on this topic
    Thryv
    It is very easy to use and the features are great for the ones we utilize. If you have any issues at all, customer service or our sales rep is great to work with and fixes what issues I have. They are always willing to help out and to follow up to make sure you don't have any more issues.
    Incentivized
    Read full review
    Support Rating
    Block, Inc (Square)
    • Square Appointment is excellent at support! I have had several calls with them, and not one time have they dropped the ball, leaving me frustrated without a solution — not one time.
    • The community forum in Square Appointment can answer most of the questions, but if I have had real issues, I am always able to talk to a person. That is very valuable to me as a customer.
    Incentivized
    Read full review
    Thryv
    Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
    Incentivized
    Read full review
    Alternatives Considered
    Block, Inc (Square)
    Though office can offer a lot of appointment base tasks. Square appointments seem to help keep track, with a more direct approach. It helps to declutter integrations and information, that can often get missed and feel to convoluted. It's approach is more specific in handling appointment needs and scheduling. We would recommend it.
    Incentivized
    Read full review
    Thryv
    Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.
    Read full review
    Return on Investment
    Block, Inc (Square)
    • Ease of scheduling brings in more appointments
    • Must have a card on system to schedule and prepay for an appointment
    • Offers multiple types of appointments
    • Cancellation fees
    Incentivized
    Read full review
    Thryv
    • Increased Social Media Presence has kept us in touch with clients
    • I believe our overall package has resulted in increased web traffic. More clients are finding us through social media and web searches than any other year before.
    Incentivized
    Read full review
    ScreenShots

    Thryv Screenshots

    Screenshot of Reputation MonitoringScreenshot of Email MarketingScreenshot of Social Media ManagementScreenshot of Automated Campaigns to Nurture Leads/ClientsScreenshot of Accept Online Payments