Square Appointments vs. Verint Appointment Booking & Queuing

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Square Appointments
Score 10.0 out of 10
N/A
Square headquartered in San Francisco, California offers Square Appointments, appointment scheduling software. The software is based on technology acquired with BookFresh in February 2014.
$29
per month per location
Verint Appointment Booking & Queuing
Score 0.0 out of 10
N/A
Verint® Appointment and Queuing (formerly Verint Retail Choreography), is a set of digital appointment booking and queue management software solution acquired by Verint from Qudini in 2023. The solutions include Verint Appointment Booking™, Verint Queue Management™, and Verint Event Management™, helping retailers, banks and credit unions, as well as universities drive sales and deliver exceptional customer experience (CX). Verint’s integrated appointment booking and…N/A
Pricing
Square AppointmentsVerint Appointment Booking & Queuing
Editions & Modules
Free
$0
Plus
$29
per month per location
Premium
$69
per month per location
No answers on this topic
Offerings
Pricing Offerings
Square AppointmentsVerint Appointment Booking & Queuing
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Square AppointmentsVerint Appointment Booking & Queuing
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Square AppointmentsVerint Appointment Booking & Queuing
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User Ratings
Square AppointmentsVerint Appointment Booking & Queuing
Likelihood to Recommend
9.1
(7 ratings)
-
(0 ratings)
Support Rating
10.0
(3 ratings)
-
(0 ratings)
User Testimonials
Square AppointmentsVerint Appointment Booking & Queuing
Likelihood to Recommend
Block, Inc (Square)
Great for booking and managing appointments. This software is very user-friendly due to its simplicity. The interface is intuitive and easy to use for all ages. The only time this software may not be appropriate might be with someone who is managing their calendar manually and not using a software solution at all.
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Verint
No answers on this topic
Pros
Block, Inc (Square)
  • Square had good interoperability with Google Calendar, so all of our calendars were in sync.
  • Square Appointments we easy to use for clients, and with a few Luddite exceptions, worked flawlessly.
  • Square Appointments made it easy to schedule appointments without having multiple email messages or play phone tag with anyone.
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Verint
No answers on this topic
Cons
Block, Inc (Square)
  • Additional functionality: real-time availability calendar to customers
  • Not redirect away from our site to Square
  • Additional functionality: Ability for customers to add up sales when checking out
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Verint
No answers on this topic
Support Rating
Block, Inc (Square)
  • Square Appointment is excellent at support! I have had several calls with them, and not one time have they dropped the ball, leaving me frustrated without a solution — not one time.
  • The community forum in Square Appointment can answer most of the questions, but if I have had real issues, I am always able to talk to a person. That is very valuable to me as a customer.
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Verint
No answers on this topic
Alternatives Considered
Block, Inc (Square)
Though office can offer a lot of appointment base tasks. Square appointments seem to help keep track, with a more direct approach. It helps to declutter integrations and information, that can often get missed and feel to convoluted. It's approach is more specific in handling appointment needs and scheduling. We would recommend it.
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Verint
No answers on this topic
Return on Investment
Block, Inc (Square)
  • Ease of scheduling brings in more appointments
  • Must have a card on system to schedule and prepay for an appointment
  • Offers multiple types of appointments
  • Cancellation fees
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Verint
No answers on this topic
ScreenShots

Verint Appointment Booking & Queuing Screenshots

Screenshot of Queue managementScreenshot of Event management across devicesScreenshot of Queue management across devicesScreenshot of Appointment selectionScreenshot of Calendar view across devicesScreenshot of Service queue