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Verint Appointment Booking & Queuing

What is Verint Appointment Booking & Queuing?

Verint® Appointment and Queuing (formerly Verint Retail Choreography), is a set of digital appointment booking and queue management software solution acquired by Verint from Qudini in 2023. The solutions include Verint Appointment Booking™, Verint Queue Management™, and Verint Event Management™, helping retailers, banks and credit unions, as well as universities drive sales and deliver exceptional customer experience (CX).

Verint’s integrated appointment booking and queue management solutions create connected customer experiences across digital and physical customer channels and touchpoints.

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Screenshot of Event management across devices
Screenshot of Queue management across devices
Screenshot of Appointment selection
Screenshot of Calendar view across devices
Screenshot of Service queue
Screenshot of Client detail page
Screenshot of Client detail page

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Screenshot of Event management across devices