The StarWind HyperConverged Appliance (HCA) is a hyper-converged infrastructure solution designed to reduce application downtime on a reasonable budget.
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TrueNAS
Score 9.3 out of 10
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TrueNAS is a network-attached storage featuring all-flash and hybrid storage editions, from iXsystems headquartered in San Jose.
As a nonprofit, we needed a virtualization platform that was reliable, cost effective, and simple to administer. StarWind HyperConverged Appliance checked all the boxes for us. We went with their refurbished models to lower the cost, and they've been rock solid. We were able to simplify our environment and the platform has been so reliable that I really don't have to think about it. This has been great for me as the sole sysadmin. There are a lot of pieces to manage, and StarWind HyperConverged Appliance have allowed me to focus less on the platform and more on the VM's themselves and the other pieces of our network environment. I think as long as you get the "right size" of StarWind HyperConverged Appliance that this platform could work well for many organizations.
For a large, robust, well-secured, and stable storage system, TrueNAS is very well suited. Virtual Machine support is great. Shared filesystems (SMB, NFS, iSCSI, WebDav, AFP) are very well implemented. Time machine support is fantastic; security is very granular. Do not try to use it as a replacement for VMWare... (no migration, etc.)
It is extremely easy to set up, it comes with most options pre-configured for you. But the support group will walk through your entire setup and migration.
It is monitored by StarWind 24x7. Instead of issues being reactive with the monitoring I'm hoping things will be more proactive.
The performance has been outstanding. I think disk was our main limiting factor with our hold hardware.
Support team has slight accent but is not too difficult to understand.
Emphasis on security can be improved. Things like default passwords were not changed initially until requested.
Can't really think of much else...If I had to split hairs...on reboots sometimes it took a while to sync with the other node. Max was 30 minutes, but 99% of the time it's 3-4 minutes.
The hardware appliance convinced me. It is also good to use as a product in the box.Experience of the speed and security of the storage and the data on the storage is important.Installation is relatively easy and support is supportive. You are not left alone.Therefore a clear recommendation
The software has been amazing. It has saved me a lot of headache in the past few years. Also, it's nice to knowing that if any of our current Synology devices were to die I can have an iSCSI system up and running very shortly. I didn't give a 10 score because I find their support to be rather slow and pedantic. They test many things when the answer is right in front of them. The compute sytem (not storage) we purchased from them came with pcie gen4 nvme's. They didn't work, but rather than believe me about the spec's in the motherboard manual saying the onboard was pcie3 ONLY they shipped me 2 replacements until I showed them an old pcie3 device worked just fine. The part that rather frustrated me was the machine was claimed to have been tested / burnt in. How can this be true if the server won't even boot up into the BIOS?
Overall, the appliance is versatile. It covers the adaptation to all current hypervisors and can be addressed via different protocols. This prepares you for a wide range of uses.Rack mounting is also well thought out. And last but not least, apart from the technical performance, it is also an eye-catcher.
The software is fairly straight forward and if you mess up the network interfaces you can login locally at the console and fix any issues that you may have had with VLANS etc denying you network access. There was a little bit of annoying issues when setting up multiple network interface cards. Rather than keeping one interface setup with DHCP, when you add a second one with a new network it disables the first. Which makes it impossible to login again. However if you wait it will revert. I learned after works that you need to set up the network cards and then go back and setup the first one again and THEN test / apply. After that it was pretty good. The summary of the devices is very nice to. You get an accurate snapshot of how well your system is doing as soon as you login
Working with the support team has been great. Connecting with somebody during and after business hours has been smooth, and they have always been responsive and professional. I don't have to wait very long to hear back from them when either sending out an email with a question or inquiry or when calling after business hours when we had to shutdown and bring back up the servers due to hurricanes here in Florida.
Literally, while writing this review, I just received an email from starwind saying my VSAN version was out of date due to a recent update coming out and they offered to help me install it. Its just amazing how "on top of it" support is. They'll monitor downtime, reboots, version issues, even the bios firmware on the Dell servers... I can't imagine using any other vendor, they just do it all, and they do it well.
The support was responsive for opening cases. However I found solutions to simple problems took far too long. When we had a bad power supply and we had another with the exact same firmware version they should have sent replacement for both. We had to file another case for the other PSU that started dyeing the same week. They also had to do a lot of troubleshooting to replace the fans that were not behaving as they should. I'm not a home user. I know when certain things are failing and the silly hoops the jump through made it frustrating. However, once we finally got the problem identified we had parts shipped out via advance replacement which was nice.
The old saying: Preparation is everything.It should be ensured in advance that the operating system is up-to-date and therefore suitable for the appliance.The recommended network adapters should also be used in the network and the firewall rules adjusted.If this is planned in advance and everything is prepared, then the installation can be carried out relatively quickly.The manuals and the StarWind website are also a very good help.
The implementation went well after we got the boot drive working properly. The device was setup exactly as i asked with the hardware except for the boot drive. The reason I chose 9 instead of 10 was the boot drive put us back about a week for the part to arrive. I ended up using a personal drive to show them that they were wrong sending use the gen4 drives.
Scale was a proprietary SAN software/hardware and outrageously high priced. The StarWind HyperConverged Appliance was just Dell servers with VMWare ESXi Hypervisor installed running two Windows Servers virtual machines where the StarWind SAN software is installed on. The only thing that was proprietary for StarWind was the StarWind SAN software
Having a better, trusted filesystem to build upon makes a huge difference. I want to know that if something I've written is read, it was the thing I wrote. And if it can't be read, I want to know that soon and know how to repair it.
Our CIS software has some poorly optimized SQL logic. Our old Failover Cluster w/ a VNXe3200 SAN would take up to 7 seconds to pull a customer's records up. It now takes only 1-2 seconds. Our front office has been much more pleasant since their install.
I would only rarely have to interact with our blade switches and VNXe SAN, so I wouldn't necessarily retain the knowledge of how to configure them. Each time I'd need to make a change, I'd have to refer back to my documentation. That's no longer an issue I have to deal with.
The rack footprint for our cluster went from 14U to 4U, and we were able to achieve it with much less network cabling and with lowered power requirements.
Using a TruNAS integrated solution has reduced support overhead compared to using custom hardware.
Being cheaper than full flash storage arrays, this unit allows for a good balance of speed with its use of SSD-based caching drives.
The reliability of the hardware/software integration means I spend less time troubleshooting and more time doing business. Coming from a custom-built solution it is apparent that IX Systems has done some extensive testing.
