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Great Product, Amazing Service, Perfect Performance
August 29, 2022

Great Product, Amazing Service, Perfect Performance

Mikel Reber | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with StarWind HyperConverged Appliance (HCA)

We utilize StarWind as a clustered Hyper-V platform in our organization. We upgraded from a stand alone Hyper-V server to StarWind in 2019 and its been absolutely amazing to use. Support monitors the devices 24/7 which takes additional time off my hands to work on my other responsibilities. I've even been surprised a few times when we had a Guest issue and Starwind support actually remoted in and resolved it with our assistance. Its been a great experience, I can't imagine going with any othet vendor from here on out.
  • Network Speed
  • Storage Management
  • Failover
  • UI could be updated
  • Some safety checks would be nice
  • Make a "entry level admin" security level for some tasks
  • Maximum Uptime
  • Great Support
  • Minimal Monitoring
Literally, while writing this review, I just received an email from starwind saying my VSAN version was out of date due to a recent update coming out and they offered to help me install it. Its just amazing how "on top of it" support is. They'll monitor downtime, reboots, version issues, even the bios firmware on the Dell servers... I can't imagine using any other vendor, they just do it all, and they do it well.
We moved to starwind after our old Hyper-V server had some hardware issues. We experienced about a day of downtime on the old system. Since moving to our HCA in 2019, I can honestly say we haven't had ANY downtime... The system is solid, the support is great. I can't mention that enough. Maintenance is a breeze, since you can update the Hyper-V servers one at a time and stay up. Its just an entire mindset change. Its amazing.
Honestly using Starwind was our first jump into Clusterd services. We utilized standalone business grade hardware/software prior to moving to them. It was a great migration. Everything wen't smooth, support was great, the hardware is great, and performance is perfect. If you're hesitant, don't be. If you have worries, drop them. It'll be fine :)

Do you think StarWind HyperConverged Appliance (HCA) delivers good value for the price?

Yes

Are you happy with StarWind HyperConverged Appliance (HCA)'s feature set?

Yes

Did StarWind HyperConverged Appliance (HCA) live up to sales and marketing promises?

Yes

Did implementation of StarWind HyperConverged Appliance (HCA) go as expected?

Yes

Would you buy StarWind HyperConverged Appliance (HCA) again?

Yes

Veeam Backup & Replication, Hyper-V, ShadowProtect from StorageCraft
I love my HCA for a 2 Hyper-V cluster, not sure how well it scales past 2. I know they have a solution for it, but it seems like it could be a bit cumbersome. Physical setup was easy, software required some hand holding with support, however they are very knowledgable and were able to get us setup without any major issues.