TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    sticky.io

    Score9 out of 10
    N/Asticky.io (formerly LimeLight), headquartered in San Francisco, offers their subscription business management platform supporting ecommerce transactions and recurring billing along with customer management, payment gateway, and fraud protected transacting.N/A

    TeamUp by DaySmart

    Score9 out of 10
    N/ATeamUp is management software for independent gyms, studios, CrossFit boxes, personal trainers and their in-person, online, and on-demand services. TeamUp’s software offers bookings, payments, customer relationship management, and its business management features include valuable insights and reporting, specially designed for fitness business owners. Managing class schedules, taking payments, and connecting with members can be made easier with software that’s built to help run a…

    $35

    Pricing
    sticky.ioTeamUp by DaySmart
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    sticky.ioTeamUp by DaySmart
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—New business starter offer starting at $35.00/month. 50% discount on the starter plan for the first 6 months to help launch. Automatically applies and ends after 6 months or when the business grows above 50 customers.
    More Pricing Information
    Best Alternatives
    sticky.ioTeamUp by DaySmart
    Small Businesses
    WooCommerce Subscriptions
    Score8.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Chargebee
    Score8.5 out of 10
    No answers on this topic
    Enterprises
    Zuora
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    sticky.ioTeamUp by DaySmart
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    User Testimonials
    sticky.ioTeamUp by DaySmart
    Likelihood to Recommend
    sticky.io
    Lime Light CRM was built specifically for online marketers, helping them to manage their online sales, contacts, orders, and payments. The software combines a number of features and 3rd party provider integrations to offer the ability to store customer data, build online eCommerce campaigns, create sales reports, and automate order management activities, as well as track, store and report on affiliate data.
    Incentivized
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    DaySmart Software, Inc
    TeamUp is well suited for busy offices where every second counts because you are so busy and need things to stay very organized. This is also helpful with project management and situations where a lot of people are involved in certain projects. It might not be as helpful to someone who is just in charge of one specific project and doesn't have a lot of "hats" to wear and things to keep organized where a regular email calendar might suffice.
    Incentivized
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    Pros
    sticky.io
    • For an easy to learn CRM this would be it, you can fully train someone on Limelight in less than a few days
    • It allows for various wildcard searches to be performed in different fields, which speeds up productivity and requires less request to repeat information to locate accounts while speaking to clients.
    • The CRM holds multiple user accounts and products, and shows failed attempts to purchase and gives reason codes for why the purchase was not successful. Allows for different views to review client accounts.
    Incentivized
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    DaySmart Software, Inc
    • Simplified customer signups.
    • Customer service when we have unique problems.
    • Makes it easy to accept payments.
    Incentivized
    Read full review
    Cons
    sticky.io
    • Note taking can be a hassle, when writing notes there is not a separate tab, or dedicated area which allows for multiple users to leave notes for future users, or administrators to reference regarding actions made to the account, users must search per line item to view notes, or go to a different view to see all notes which is still per line item as you toggle through the notes
    • If the client has been with the product for several months or years it is a lot of notes you have to reference through which hurts productivity and creates longer calls. A huge con is when you are canceling out a user account, or if you are changing a recurring date if the user clicks the back button after the tasks completes refreshing the webpage to reflect the new dates, the new changes will go undone and revert back to the original data as if no changes were made resulting in user error. The client continues to be billed and discounts continue to apply.
    • The CRM needs to fix this to prompt "Do you want to undo discount/date change/cancellation?" if the back button is clicked to eliminate user error based on the software limitations. Features which can be customized to automatically perform after actions are done on an account need a function to allow for agents to resend emails if the user did not get them. If automatic emails go to users canceling and they did not get it you have to restart the product then cancel it again to have another automatic email sent to the client/customer or manually send an email. For refunds, if the automatic email did not go out you have to manually send out the email which is time-consuming allocating to another agent or for the current agent. There is a need for an upgrade which allows that after an automatic email has been sent a button will appear which says "resend cancellation" "resend refund" this should also be true if the user inputted the email wrong and it was only noticed by agent after the automatic email was sent and the agent needs to update the email for the client/customer to be able to receive the email at the correct address.
    Incentivized
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    DaySmart Software, Inc
    • More help with the initial setup.
    Incentivized
    Read full review
    Alternatives Considered
    sticky.io
    No answers on this topic
    DaySmart Software, Inc
    We selected TeamUp in 2013 because it had more features that we needed compared to the other options available at the time. There are probably lots of other options on the market now and we may switch at some point, but it is easiest for our customers now to continue with what they are familiar with.
    Incentivized
    Read full review
    Return on Investment
    sticky.io
    • Customizable Reporting
    • Automatic Reminders
    Incentivized
    Read full review
    DaySmart Software, Inc
    • Saved time which means saved money!
    • More time to focus on important projects and less on logistical issues.
    Incentivized
    Read full review
    ScreenShots

    TeamUp by DaySmart Screenshots

    Screenshot of Bookings for members.Screenshot of Members can manage their memberships on the go via the member app.