Stitch Labs (discontinued) vs. Swipe

I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.

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Swipe is well suited to small and medium companies with under 50 employees. It's perfect for recording and sharing transactions with users.

• Inventory management.
• Order management.
• Reporting and analytics.

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• Amazing UI
• Paperless system
• Accessibility from anywhere
• No accounting experience needed
• Tracks all payments and documents

• Reporting does not work for multiple currencies.
• There is often a lag when syncing products.

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Independently Invited by TrustRadius

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• Third party integrations

I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.

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Independently Invited by TrustRadius

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We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.

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Independently Invited by TrustRadius

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I have not researched other alternatives as this solved my problems.

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We still use Tally for wider accounting. We tried Zoho and Quickbooks in the past. They are way bigger in terms of features but the UI is complicated and not user-friendly. The learning curve is high for any new comer.

• We had to migrate off this system which was not ideal after being discontinued
• Was a simple to use medium price range solution to scaling businesses
• UI/UX was intuitive and was easy to train employees

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We send amazingly professional invoices to customers
• Absolutely no training required to operate