TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Streamsend (discontinued)

    Score7 out of 10
    N/AStreamsend was an email marketing software solution acquired by J2 Global in late 2017, and since discontinued.N/A

    Tidio

    Score9.7 out of 10
    N/ATidio is a live chat app powered by a chatbot and that comes with mailing features.

    $0

    per month

    Pricing
    Streamsend (discontinued)Tidio
    Editions & Modules
    No answers on this topic
    Free
    $0
    life time
    Starter
    $29
    per month
    Growth
    $59
    per month
    Plus
    $749
    per month
    Premium
    $2999
    per month
    Offerings
    Pricing Offerings
    Streamsend (discontinued)Tidio
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—All plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.
    More Pricing Information
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    Streamsend (discontinued)Tidio
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    Mad Mimi
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    Score9 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Streamsend (discontinued)Tidio
    Likelihood to Recommend
    7.9
    (5 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    6.9
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    Streamsend (discontinued)Tidio
    Likelihood to Recommend
    Discontinued Products
    The best scenarios would be email marketing campaigns such as eBlasts, Evites and newsletter/notifications. I believe Streamsend would be less appropriate for overall branding campaign and strategy.
    Incentivized
    Read full review
    Tidio
    Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Streamsend reports allows us to see who is opening our email blasts and it even pinpoints how many viewers then go onto look at our social media sites and website.
    • Streamsend allows you to go back and review past email blasts. This prevents me from creating marketing material similar to what I have done in the past.
    • The site shows you who's email address was undeliverable. This helps me to weed out any old e-mails or individuals who requested to block the blasts.
    Incentivized
    Read full review
    Tidio
    • Very intuitive interface and management.
    • Scalable plans that don't require me to purchase features I don't need.
    • Super simple chat bot administration.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Easier ability to delete old subscriber lists.
    • Notification when emails for the month are running low.
    Incentivized
    Read full review
    Tidio
    • Unable to ban visitors by site referrer (spam sites)
    • Chatbot conditional logic could be a bit simpler/cleaner
    • Occasional issues with the desktop app (in browser never gives us trouble though)
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    The renewal process is easy and doesn't require much thought. Our accounting team already has Streamsend as an approved vendor. We are happy with Streamsend and how it works. Switching email systems would require training and a learning curve that will be difficult to schedule in a busy department. The quality and reliability of Streamsend is something our team and attorneys trust.
    Incentivized
    Read full review
    Tidio
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    I do not like the Constant Contact interface at all, and find Streamsend to be a modern and suitable alternative to the popular MailChimp.
    Incentivized
    Read full review
    Tidio
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • I saw an impact on our ROI when using Streamsend for our weekly newsletters, since we used them as a redirect back to our website for new business
    • The only negative impact I can think of would be the loss of some our registrants through our email database. Some thought that we sent out Eblasts and newsletters to frequently.
    • It did help with faster lead conversion as we saw higher traffic and visitors to our website through direct click-through from our email campaigns
    Incentivized
    Read full review
    Tidio
    • Helped us get new deals from site visitors
    • Helped us get renewals from current clients
    Incentivized
    Read full review
    ScreenShots

    Tidio Screenshots

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