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Support.com Guided Path vs. Upshot.ai

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Support.com Guided Path
Score 8.0 out of 10
N/A
Support.com headquartered in Sunnyvale offers Guided Path, the company's customer self-help and guided assistance platform for mobile and desktop apps.N/A
Upshot.ai
Score 0.0 out of 10
N/A
N/AN/A
Pricing
Support.com Guided PathUpshot.ai
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Support.com Guided PathUpshot.ai
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Support.com Guided PathUpshot.ai
Best Alternatives
Support.com Guided PathUpshot.ai
Small Businesses
ChurnZero
ChurnZero
Score 8.1 out of 10
ChurnZero
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Score 8.1 out of 10
Medium-sized Companies
ChurnZero
ChurnZero
Score 8.1 out of 10
ChurnZero
ChurnZero
Score 8.1 out of 10
Enterprises
Nexthink
Nexthink
Score 7.4 out of 10
Nexthink
Nexthink
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Support.com Guided PathUpshot.ai
Likelihood to Recommend
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Support.com Guided PathUpshot.ai
Likelihood to Recommend
Support.com
It is well suited for consumers with small business[es], but in my view not suitable for large businesses.
Verified User
Anonymous
Read full review
Purpletalk
No answers on this topic
Pros
Support.com
  • Helped in customer and technical support with massive home based team.
  • Optimized home sourcing and industry leading solutions.
  • Helped a lot in Education and Healthcare.
Verified User
Anonymous
Read full review
Purpletalk
No answers on this topic
Cons
Support.com
  • Need more value with products.
  • Need more value with warranty.
  • Cloud platform needs improvement.
Verified User
Anonymous
Read full review
Purpletalk
No answers on this topic
Alternatives Considered
Support.com
No alternative utilized
Verified User
Anonymous
Read full review
Purpletalk
No answers on this topic
Return on Investment
Support.com
  • No specific resources required.
  • Less team because of home based services.
  • User friendly.
Verified User
Anonymous
Read full review
Purpletalk
No answers on this topic
ScreenShots