Supportbench vs. Zoho Desk
Supportbench vs. Zoho Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Supportbench | Small Businesses (1-50 employees) | Supportbench is a SaaS solution that is focused on giving companies the ability to deliver the best possible support to their customers. According to the vendor, this solution melds the simple beauty of small business products with the power and complexity of enterprise solutions. Supportbench includes advanced SLA management features that enable users to create SLAs for specific companies, contacts, contracts, priorities, assets and more. | $20 agent | |
Zoho Desk | N/A | Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com. | $0 |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Supportbench | Zoho Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Supportbench | Zoho Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Supportbench | Zoho Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (21 ratings) |
Usability | - (0 ratings) | 9.4 (12 ratings) |
Support Rating | - (0 ratings) | 8.7 (12 ratings) |
Supportbench | Zoho Desk | |
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Likelihood to Recommend | Supportbench Service Inc. No answers on this topic | Zoho |
Pros | Supportbench Service Inc. No answers on this topic | Zoho |
Cons | Supportbench Service Inc. No answers on this topic | Zoho |
Usability | Supportbench Service Inc. No answers on this topic | Zoho |
Support Rating | Supportbench Service Inc. No answers on this topic | Zoho |
Alternatives Considered | Supportbench Service Inc. No answers on this topic | Zoho |
Return on Investment | Supportbench Service Inc. No answers on this topic | Zoho |
ScreenShots | Supportbench Screenshots | Zoho Desk Screenshots |