TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Swrve

    Score8 out of 10
    N/AN/AN/A

    Waterfall

    Score4.1 out of 10
    N/AText messaging software to connect and engage your audience using targeted, personalized mobile communications.N/A
    Pricing
    SwrveWaterfall
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SwrveWaterfall
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    SwrveWaterfall
    Small Businesses
    EZ Texting
    Score9 out of 10
    EZ Texting
    Score9 out of 10
    Medium-sized Companies
    Attentive
    Score8.5 out of 10
    Attentive
    Score8.5 out of 10
    Enterprises
    Airship
    Score9.2 out of 10
    Airship
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SwrveWaterfall
    Likelihood to Recommend
    9.0
    (2 ratings)
    9.0
    (2 ratings)
    User Testimonials
    SwrveWaterfall
    Likelihood to Recommend
    Swrve
    Swrve is a very user-friendly solution for mobile app communication needs. Thein-app communication templates make creating content and messages very quick and easy to do.
    Incentivized
    Read full review
    Upland Software
    For large organizations that are looking to build big, robust SMS programs and want the benefit of a CRM back-end for managing users and messaging.
    Incentivized
    Read full review
    Pros
    Swrve
    • Setting up and managing multivariate tests
    • Applying segments/cohorts set up for one campaign or test to another
    • Serving different config data files to different player segments
    Incentivized
    Read full review
    Upland Software
    • Customer service. You have your own point of contact. They are very supportive and helpful. They always respond quickly.
    • Their deep non-profit discount.
    • Their message schedules. Very flexible and it can be a relative schedule to say a pregnant woman's due date and someone's goal date for quit smoking, etc.
    Incentivized
    Read full review
    Cons
    Swrve
    • Ability to customize the main dashboard
    Incentivized
    Read full review
    Upland Software
    • Some features require additional cost. The nature of growth means the product becomes more expensive and that is a problem for some buyers.
    Incentivized
    Read full review
    Alternatives Considered
    Swrve
    There's some overlap with other products, but Swrve's segmentation and push management are its key differentiators.
    Incentivized
    Read full review
    Upland Software
    We had EZTexting before. They don't have relative scheduling message so we had to switch to another vendor. We checked into SMS Magic, but they were not very responsive to our sales inquiry and then we received some phone call from India from someone who's very hard to communicate with.
    Incentivized
    Read full review
    Return on Investment
    Swrve
    • Our app usage and engagement has increased since implementing Swrve.
    • We solved a major business need of giving users real time push alerts for important account actions.
    • Increasing our communication channels and focusing on a more holistic cross-channel strategy led to an increase in email success also.
    Incentivized
    Read full review
    Upland Software
    • We have worked with several clients to help them launch and grow their SMS program and the platform helps us doing cutting edge work in this space.
    Incentivized
    Read full review
    ScreenShots