Symantec IGA vs. Tivoli Identity Manager (legacy)

If an organization is looking for a good comprehensive identity management/governance suite that is easy to implement, CA identity manager may be a good/robust product. It is best to understand specific use case for your organization and try out the product before a final purchase decision as is the case with all sw products.

Incentivized

It's probably really best suited if you have a business where you have disparate systems but need a way to synchronize the user account information including the passwords between them. If you just have a Windows Active Directory environment only, there probably is no real need for something like this, but if you do this will help manage them easily.

Incentivized

• It has complete identity management and governance capabilities equipped with a simple, intuitive user experience and helps simplify processes such as user access requests and access certifications. This in turn helps in improved productivity and user satisfaction.

Incentivized

• Fully customizable
• Automate various portions of various applications
• Great at Access Management (but also Release, Change, Event, etc)

Incentivized

• Bringing on new users and removing existing user when new employee/contractors join or leave an organization can be improved by linking directly to HR module.
• The slightly complicated GUI makes drill down difficult for a new user.

Incentivized

• Sometimes it feels unresponsive and we have to restart the services.

Incentivized

Besides the random issue where it gets unresponsive and we have to restart the services or reboot the server, it's been really solid. I've only had to contact support 1 time in the 15 years I've used it which is saying more than most other software. The cost of maintenance is also very cheap compared to some of the other software we use.

Incentivized

The final contenders were CA and Oracle - Oracle was tedious to implement and maintain while on the other hand CA was easy to implement and maintain and came at a much lower price.

Incentivized

I haven't used anything but Tivoli in this space.

Incentivized

• For us, it was a fairly easy implementation over 60 day period that provided ROI fairly quickly

Incentivized

• Single sign on and web-threat protection
• Cutting down time to enter multiple usernames and passwords
• Cutting support call times across multi apps

Incentivized