What users are saying about
3 Ratings
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Score 8 out of 100
3 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Symantec IGA

If an organization is looking for a good comprehensive identity management/governance suite that is easy to implement, CA identity manager may be a good/robust product. It is best to understand specific use case for your organization and try out the product before a final purchase decision as is the case with all sw products.
Shiv Shivakumar | TrustRadius Reviewer

Tivoli Identity Manager

It's probably really best suited if you have a business where you have disparate systems but need a way to synchronize the user account information including the passwords between them. If you just have a Windows Active Directory environment only, there probably is no real need for something like this, but if you do this will help manage them easily.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Symantec IGA
Tivoli Identity Manager
10.0
ID-Management Access Control
Symantec IGA
Tivoli Identity Manager
10.0
ID Management Single-Sign On (SSO)
Symantec IGA
Tivoli Identity Manager
10.0
Password Management
Symantec IGA
Tivoli Identity Manager
10.0
Account Provisioning and De-provisioning
Symantec IGA
Tivoli Identity Manager
10.0

Pros

Symantec IGA

  • It has complete identity management and governance capabilities equipped with a simple, intuitive user experience and helps simplify processes such as user access requests and access certifications. This in turn helps in improved productivity and user satisfaction.
Shiv Shivakumar | TrustRadius Reviewer

Tivoli Identity Manager

  • Easily create and manage user accounts from a web interface.
  • Intuitive GUI.
Anonymous | TrustRadius Reviewer

Cons

Symantec IGA

  • Bringing on new users and removing existing user when new employee/contractors join or leave an organization can be improved by linking directly to HR module.
  • The slightly complicated GUI makes drill down difficult for a new user.
Shiv Shivakumar | TrustRadius Reviewer

Tivoli Identity Manager

  • Sometimes it feels unresponsive and we have to restart the services.
Anonymous | TrustRadius Reviewer

Support Rating

Symantec IGA

No score
No answers yet
No answers on this topic

Tivoli Identity Manager

Tivoli Identity Manager 9.0
Based on 1 answer
Besides the random issue where it gets unresponsive and we have to restart the services or reboot the server, it's been really solid. I've only had to contact support 1 time in the 15 years I've used it which is saying more than most other software. The cost of maintenance is also very cheap compared to some of the other software we use.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Symantec IGA

The final contenders were CA and Oracle - Oracle was tedious to implement and maintain while on the other hand CA was easy to implement and maintain and came at a much lower price.
Shiv Shivakumar | TrustRadius Reviewer

Tivoli Identity Manager

No answers on this topic

Return on Investment

Symantec IGA

  • For us, it was a fairly easy implementation over 60 day period that provided ROI fairly quickly
Shiv Shivakumar | TrustRadius Reviewer

Tivoli Identity Manager

  • It has helped us all these years to not have to waste time managing users on multiple systems.
  • It controls our password policy for our domain.
Anonymous | TrustRadius Reviewer

Pricing Details

Symantec IGA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tivoli Identity Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Symantec IGA
9.0
Tivoli Identity Manager
9.0

Support Rating

Symantec IGA
Tivoli Identity Manager
9.0

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