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Symantec Intelligence Services vs. WithSecure Business Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Symantec Intelligence Services

    Score8 out of 10
    N/ASymantec WebFilter / Intelligence Services (formerly Blue Coat WebFilter) is a web application protection and web content filtering solution, designed to allow users to control access to web content and block web threats with advanced threat defense and real-time global threat intelligence.N/A

    WithSecure Business Suite

    Score10 out of 10
    N/AThe WithSecure Business Suite (formerly F-Secure Business Suite) is an endpoint protection and Internet content filtering suite deployed on-premises for enterprises, from the WithScure Corporation headquartered in Helsinki.N/A
    Pricing
    Symantec Intelligence ServicesWithSecure Business Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Symantec Intelligence ServicesWithSecure Business Suite
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Symantec Intelligence ServicesWithSecure Business Suite
    Endpoint Security
    Comparison of Endpoint Security features of Symantec Intelligence Services and WithSecure Business Suite
    Feature
    Symantec Intelligence Services
    -
    Ratings
    WithSecure Business Suite
    8.0
    1 Ratings
    6% below category average
    Anti-Exploit Technology00 Ratings8.01 Ratings
    Endpoint Detection and Response (EDR)00 Ratings8.01 Ratings
    Centralized Management00 Ratings8.01 Ratings
    Hybrid Deployment Support00 Ratings8.01 Ratings
    Infection Remediation00 Ratings8.01 Ratings
    Vulnerability Management00 Ratings8.01 Ratings
    Malware Detection00 Ratings8.01 Ratings
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    ESET PROTECT
    Score8.8 out of 10
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    User Ratings
    Symantec Intelligence ServicesWithSecure Business Suite
    Likelihood to Recommend
    8.0
    (2 ratings)
    8.0
    (1 ratings)
    Usability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Symantec Intelligence ServicesWithSecure Business Suite
    Likelihood to Recommend
    Broadcom
    In a large environment, this is the perfect system. If you do not have constant changes, it easily becomes a system you drop in place and rarely have to think about. Our units have been rock solid and have never experienced any unexpected downtime, and upgrades are just a couple button clicks to deploy, or roll back. For small offices, with minimal traffic this may be using a sledgehammer to put in a push pin. It will work great, but the devices is likely over engineered for small offices (<50 people). That being said, price-wise it's still a great solution when compared to competing products and being from Symantec, you know it's going to be around and support for the long term.
    Incentivized
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    WithSecure
    • Very stable and cost-effective.
    • Better integration with leading database vendors would be great; this would address features that are missing like x-windows support and concurrent secure file transfers.
    • Patching is relatively fast and not as frequent as other vendors (with no impact on adherence to security best practices).
    • Very easy to install and low storage footprint.
    Incentivized
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    Pros
    Broadcom
    • Almost real time protection from all ongoing threats with their DLA inspection
    • Great visibility into web filtering policies using the dashboards and reports
    • No patching or downloads needed, immediate protection is provided as clients are always cloud connected
    Incentivized
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    WithSecure
    • Most up to date secure/encryption technology.
    • Very fast to set up and maintain.
    • Supported by all major hardware platforms (Microsoft, Linux).
    Incentivized
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    Cons
    Broadcom
    • The admin interface would be better off not using Java
    • Setting up SSL properly can be a bit challenging
    • Could really use a better source for training, like a library of how-to videos
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    WithSecure
    • X-windows support could be more robust.
    • Virtual shell adaptation could be improved.
    • Greater concurrency for large secure transmissions would be a great add-on.
    Incentivized
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    Usability
    Broadcom
    I really like the system, it's easy to use and mostly intuitive. I would have gone 10/10, but the management interface uses Java, and that seems to always make things a bit harder to start. Once everything is loaded and running, it's great - but it does require me to maintain a compatible version of Java on the machine I use to access the system, I'd be much happier with some kind of HTML5 interface. I also deducted 1 point for the functionality of the refer filter - it works as expected, but if the site isn't coded with the correct refer header, like Microsoft's site - then some page elements get stripped and pages only render about 98% correctly. I know that's not in Symantec's list of responsibilities, but having a filter that doesn't fully understand CDNs is worth the 1 point ding.
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    WithSecure
    No answers on this topic
    Support Rating
    Broadcom
    I've had exactly 1 problem in 8 years, I contacted support via the customer portal, less than an hour later I found myself in a screen share with a support tech who not only fixed my configuration error, but also took the time to ask about my usage and offered some great tips on changes. It was just one support incident, but I was impressed by the speed of response to a non-critical issue as well as the depth of product knowledge the support engineer had.
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    WithSecure
    • Support organization is active, so is online community boards.
    • There have been no significant issues that haven't been able to be quickly addressed by either online documentation or F-Secure support.
    • Easy to use diagnostic tools and information gathering, make problem analysis fast.
    • Phone support can be different due to time zone differences, but this has not been a major issue.
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    Alternatives Considered
    Broadcom
    Symantec WebFilter / Intelligence Services solution was a simple 1U appliance that does everything we need, compared to the Forcepoint solution which required a virtual appliance, a database server, a log server, and a management server - the licensing costs alone make the Symantec WebFilter / Intelligence Services solution a clear winner. The Forcepoint solution is really good, it just requires such a big footprint without delivering much beyond what the Symantec WebFilter / Intelligence Services solution does with a single unit.
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    WithSecure
    • This suite of software does not have any mentionable competition, in my opinion.
    • It adheres to current security protocols, in-frequent patching requirements, low IT overhead, and on-going support are exemplary.
    • Robust documentation and online community boards help keep support and maintenance transparent and efficient.
    • Legacy support for older OS' is quite useful.
    • Simplicity when onboarding into custom hybrid network configurations is also vital.
    Incentivized
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    Return on Investment
    Broadcom
    • Boosts business productivity with having secured systems
    • Globally available threat protection adhering to our own security policies
    • User may sometime find it difficult to deal with - so there can be a feature to make it more user friendly in terms of user experience. That is a bit of negative we have seen.
    Incentivized
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    WithSecure
    • Very low cost.
    • Low IT overhead (very low network bandwidth, CPU, storage utilization).
    • Supported by all major hardware vendors.
    Incentivized
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