Telnyx vs. Zadara Cloud Platform

Telnyx is well suited for general phone number provisioning as they have a large pool to choose from. There is certainly room to grow with fax troubleshooting.

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I only used it as a proof of concept for some products. For me, it seemed to be focused on the European market, but it´s a pretty new cloud provider in comparison to other major competitors like Amazon and Azure which are much more developed, so they are still missing some functionality and features.

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• Price Matters for the flourishing organization like us. Telnyx [is] affordable to us.
• Telnyx is very generous in terms of providing regular updates through webinar , free credits, real time support . One most important is that they are not in hurry of closing the account because of minus balance.
• Telnyx Portal is pretty easy to navigate and manage the customized settings.
• Among other giant SIP providers I found Telnyx with very modern and humble customer approach.

• Host VMs using windows and linux
• Provide object storage
• Provide block storage

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• Number testing: Currently I need to call our fax numbers manually to confirm fax tones. It would be useful to test numbers in bulk from the portal.
• Troubleshooting: Currently, samples are needed for each fax transmission when there are issues. And those samples need to be within 24-48 hours. It would be useful if Telnyx could do a health check out proactively to gather information on high failure counts prior to customer reports.
• Transparency with system issues: We've run into scenarios where we wanted information on system-wide fax failures, but when the issues were resolved we didn't get root cause analysis.

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• VMs misses some functionality like being able to swap the boot disk.
• To allocate storage to the VM, you need to configure iscsi connections from both ends.
• Marketplace still missing major products.

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They utilize a private IP network back end that makes SIP configuration for inter-carrier operation difficult because they assume that projecting their private network outside is ok.

They are providing services using a Freeswitch system behind a NAT router and they expect carriers to deal with their NAT network. Their support team does not seem to understand that problems caused by exposing a NAT switch to the Internet at large.

Easy of use and better prices. Outstanding customer service. Variety of services in telecommunication needs. Easy use of interface even for not experienced users. Migration of SIP numbers is easier. Reporting is very easy to use and customizable for our specific needs, so we can keep track of costs in an easy way

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Zadara is a new cloud provider, so it does not have all functionalities and features as its major competitors like Amazon Cloud and MS Azure. It is up to you to test it, but personally, I still prefer MS Azure as a cloud provider.

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• Due to easy SIP truncation the cost of customer approach has become very convenient internationally. We got a so much scaling to play on large customer base. And large base makes sense of large positive ROI.

• No real impact, as I only used it for some proof of concept.
• New cloud provider still missing some features and functionality.
• An alternative cloud provider hopefully cheaper than its competitors.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info