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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Thryv

    Score8.7 out of 10
    Small Businesses (1-50 employees)
    Thryv is an all-in-one small business marketing solution providing CRM, marketing automation, calendaring and appointment reminders, directory listings, and other features.N/A

    White Cup CRM

    Score3.7 out of 10
    N/AWhite Cup CRM (formerly Tour de Force) is a customer relationship management (CRM) software with features such as enterprise resource planning (ERP) integration, Microsoft Outlook integration and mobile access.N/A
    Pricing
    ThryvWhite Cup CRM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ThryvWhite Cup CRM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ThryvWhite Cup CRM
    Considered Both Products
    Thryv
    No answer on this topic
    White Cup
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    86%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    ThryvWhite Cup CRM
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Thryv and White Cup CRM
    Feature
    Thryv
    9.2
    8 Ratings
    23% above category average
    White Cup CRM
    -
    Ratings
    Dynamic content8.97 Ratings00 Ratings
    Ability to test dynamic content9.17 Ratings00 Ratings
    Landing pages10.01 Ratings00 Ratings
    Mobile optimization8.88 Ratings00 Ratings
    Email deliverability reporting9.17 Ratings00 Ratings
    List management8.96 Ratings00 Ratings
    Triggered drip sequences9.73 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Thryv and White Cup CRM
    Feature
    Thryv
    8.1
    7 Ratings
    19% above category average
    White Cup CRM
    -
    Ratings
    Lead nurturing automation8.76 Ratings00 Ratings
    Data quality management8.66 Ratings00 Ratings
    Automated sales alerts and tasks7.16 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of Thryv and White Cup CRM
    Feature
    Thryv
    9.0
    5 Ratings
    19% above category average
    White Cup CRM
    -
    Ratings
    Calendaring9.05 Ratings00 Ratings
    Event/webinar marketing9.04 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Thryv and White Cup CRM
    Feature
    Thryv
    6.7
    8 Ratings
    4% below category average
    White Cup CRM
    -
    Ratings
    Social sharing and campaigns9.48 Ratings00 Ratings
    Social profile integration4.01 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Thryv and White Cup CRM
    Feature
    Thryv
    6.6
    7 Ratings
    5% below category average
    White Cup CRM
    -
    Ratings
    Dashboards9.17 Ratings00 Ratings
    Standard reports8.67 Ratings00 Ratings
    Custom reports2.01 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Thryv and White Cup CRM
    Feature
    Thryv
    8.3
    6 Ratings
    44% above category average
    White Cup CRM
    -
    Ratings
    API7.93 Ratings00 Ratings
    Role-based workflow & approvals8.92 Ratings00 Ratings
    Customizability8.15 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Thryv and White Cup CRM
    Feature
    Thryv
    -
    Ratings
    White Cup CRM
    6.4
    1 Ratings
    20% below category average
    Customer data management / contact management00 Ratings10.01 Ratings
    Territory management00 Ratings10.01 Ratings
    Opportunity management00 Ratings10.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings1.01 Ratings
    Quote & order management00 Ratings5.01 Ratings
    Interaction tracking00 Ratings7.01 Ratings
    Channel / partner relationship management00 Ratings2.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Thryv and White Cup CRM
    Feature
    Thryv
    -
    Ratings
    White Cup CRM
    5.5
    1 Ratings
    33% below category average
    Case management00 Ratings8.01 Ratings
    Help desk management00 Ratings3.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Thryv and White Cup CRM
    Feature
    Thryv
    -
    Ratings
    White Cup CRM
    4.0
    1 Ratings
    64% below category average
    Lead management00 Ratings7.01 Ratings
    Email marketing00 Ratings1.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Thryv and White Cup CRM
    Feature
    Thryv
    -
    Ratings
    White Cup CRM
    3.7
    1 Ratings
    70% below category average
    Task management00 Ratings1.01 Ratings
    Billing and invoicing management00 Ratings7.01 Ratings
    Reporting00 Ratings3.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Thryv and White Cup CRM
    Feature
    Thryv
    -
    Ratings
    White Cup CRM
    8.0
    1 Ratings
    5% above category average
    Forecasting00 Ratings8.01 Ratings
    Pipeline visualization00 Ratings8.01 Ratings
    Customizable reports00 Ratings8.01 Ratings
    Customization
    Comparison of Customization features of Thryv and White Cup CRM
    Feature
    Thryv
    -
    Ratings
    White Cup CRM
    6.0
    1 Ratings
    24% below category average
    Custom fields00 Ratings6.01 Ratings
    API for custom integration00 Ratings6.01 Ratings
    Security
    Comparison of Security features of Thryv and White Cup CRM
    Feature
    Thryv
    -
    Ratings
    White Cup CRM
    9.5
    1 Ratings
    12% above category average
    Single sign-on capability00 Ratings10.01 Ratings
    Role-based user permissions00 Ratings9.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Thryv and White Cup CRM
    Feature
    Thryv
    -
    Ratings
    White Cup CRM
    3.0
    1 Ratings
    86% below category average
    Marketing automation00 Ratings3.01 Ratings
    Platform
    Comparison of Platform features of Thryv and White Cup CRM
    Feature
    Thryv
    -
    Ratings
    White Cup CRM
    8.0
    1 Ratings
    5% above category average
    Mobile access00 Ratings8.01 Ratings
    Best Alternatives
    ThryvWhite Cup CRM
    Small Businesses
    HighLevel
    Score9.3 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    LocaliQ
    Score8.6 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ThryvWhite Cup CRM
    Likelihood to Recommend
    9.5
    (8 ratings)
    7.0
    (1 ratings)
    Usability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    ThryvWhite Cup CRM
    Likelihood to Recommend
    Thryv
    What I have found to be the most critical for my business as a customer of Thryv is the ability to provide an invoice and accept payment with direct linking to my bank account. This has had a dramatic positive impact on my cash flow.
    Incentivized
    Read full review
    White Cup
    Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.
    Incentivized
    Read full review
    Pros
    Thryv
    • Customer service is FANTASTIC!
    • Put regularly used and needed tasks under one umbrella.
    • Makes it easy to schedule and post to Social Media
    Incentivized
    Read full review
    White Cup
    • We can quickly see Customers sales for the week, month, year, and past years.
    • We can get deep into the data of a customers sales history and what they are or aren't buying.
    Incentivized
    Read full review
    Cons
    Thryv
    • Offer an automated rewards program for my customer based on their spending and their referrals.
    • Since I use Shopify and they host me it would be nice to get a financial break for not using that part of the package.
    • Maybe providing apps.
    Incentivized
    Read full review
    White Cup
    • There's too much data, and sales people have trouble finding what they need.
    • It can be hard for IT or sales manager to manage all the data in an informational way.
    Incentivized
    Read full review
    Usability
    Thryv
    It is very easy to use and the features are great for the ones we utilize. If you have any issues at all, customer service or our sales rep is great to work with and fixes what issues I have. They are always willing to help out and to follow up to make sure you don't have any more issues.
    Incentivized
    Read full review
    White Cup
    No answers on this topic
    Support Rating
    Thryv
    Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
    Incentivized
    Read full review
    White Cup
    No answers on this topic
    Alternatives Considered
    Thryv
    Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.
    Read full review
    White Cup
    Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.
    Incentivized
    Read full review
    Return on Investment
    Thryv
    • Increased Social Media Presence has kept us in touch with clients
    • I believe our overall package has resulted in increased web traffic. More clients are finding us through social media and web searches than any other year before.
    Incentivized
    Read full review
    White Cup
    • Better customer visibility.
    • We have better customer rating for finding top and bottom customers based on orders.
    Incentivized
    Read full review
    ScreenShots

    Thryv Screenshots

    Screenshot of Reputation MonitoringScreenshot of Email MarketingScreenshot of Social Media ManagementScreenshot of Automated Campaigns to Nurture Leads/ClientsScreenshot of Accept Online Payments