Ticket Tailor vs. Xola

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ticket Tailor
Score 10.0 out of 10
N/A
London-based Ticket Tailor offers their online ticket sales system supporting different volumes of events with differing pricing tiers, touting a relatively low cost of service compared to other ticketing solutions.N/A
Xola
Score 10.0 out of 10
N/A
Xola, headquartered in San Francisco, provides cloud-based software designed to make it simple for businesses to manage reservations in real time from any channel—bookings made in-person, over the phone, through their company website, on Xola’s vendor mobile app, with local resellers, and online travel agents that are integrated with Xola.N/A
Pricing
Ticket TailorXola
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Ticket TailorXola
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Ticket TailorXola
Best Alternatives
Ticket TailorXola
Small Businesses
Whova
Whova
Score 9.4 out of 10
vcita
vcita
Score 9.0 out of 10
Medium-sized Companies
Whova
Whova
Score 9.4 out of 10
LeanData
LeanData
Score 8.8 out of 10
Enterprises
Whova
Whova
Score 9.4 out of 10
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Ticket TailorXola
Likelihood to Recommend
8.0
(2 ratings)
10.0
(1 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Ticket TailorXola
Likelihood to Recommend
Ticket Tailor
If you want to quickly and easily sell tickets to an event without a lot of hassle or absurd fees, this is a great platform. I'm not sure this would work well for complex, multi-tiered ticket sales for events that have thousands of tickets.
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Xola, Inc
Xola is suited for small, medium, and large businesses that handle internet bookings, direct telephone bookings, and concierge/affiliate bookings. It tracks scheduling, payments, affiliate billing, can message customers through SMS or email, can hold notes on clients as any good CRM should, can be automated to do many features through the integration of apps.
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Pros
Ticket Tailor
  • Affordable.
  • Allows multiple discount codes and multiple price levels.
  • Excellent customer service.
  • WordPress plug-in that worked flawlessly.
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Xola, Inc
  • CRM data base.
  • Automated texts and emails for reviews.
  • Tracks billing.
  • Keeps schedule.
  • Tracks guides and their availability to be scheduled.
  • Quickly adjusts seating and pricing.
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Cons
Ticket Tailor
  • Online knowledge base could be expanded. I had questions that were not included in the FAQs - but were quickly answered via chat.
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Xola, Inc
  • Integrating the Viator / Trip Advisor API so that the encrypted customer emails can show up in Xola and the client may be emailed from inside Xola. Viator says that other platforms allow this but Xola is still lagging on this one.
  • Some minor tweaks allow the integrated tipping app to append a more customized message.
  • Really trying hard to find something else to say because Xola does everything really well.
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Support Rating
Ticket Tailor
Customer support representatives were amazingly responsive to questions. We received replies even outside of their stated available hours. They always understood the question/issue immediately and were very thorough and specific in their explanations and step-by-step instructions. Ticket Tailor customer support is among the best I have seen in any industry. Quick, smart, and always helpful.
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Xola, Inc
No answers on this topic
Alternatives Considered
Ticket Tailor
Ticket Tailor is much more flexible at a much lower price point than Eventbrite. It was, by far, the most practical and affordable solution. The same functionality with Eventbrite would have required the more expensive "professional" price level which was prohibitively expensive for our small company, especially in its early stages.
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Xola, Inc
Xola has many similar features but in the end, the friendly fast 24/7 free always on and always ready to help customer support blows everyone else away. Many times I have found Xola to be able to expedite a customer issue or confusion with software integration or support for their software in a way that saves $$$ because my reservationists can resolve the issue or their confusion and quickly get back to work.
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Return on Investment
Ticket Tailor
  • A box office that is easy to use.
  • The ability to cover box office costs by setting a service charge.
  • Seamless integration with our website.
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Xola, Inc
  • Increased ROI because of increased efficiencies.
  • Increased ROI because helpful and quick 24/7 support via phone or chat when new hires forget their training.
  • Increased ROI because billing can be cross checked.
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ScreenShots