Tidio vs. Userlike

Userlike

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Tidio	Score 8.4 out of 10	N/A	Tidio is a live chat app powered by a chatbot and that comes with mailing features.	$0 per month
Userlike	Score 8.2 out of 10	Mid-Size Companies (51-1,000 employees)	Userlike is software for live chat and customer messaging that gives businesses a central inbox for messages from various channels like Website-Chat, WhatsApp, Facebook Messenger, Instagram, and SMS. To generate more leads, its Website Messenger offers features like canned messages, file sharing, voice messages and video calls including screen sharing. Their solution also allows creating AI chatbots, smart FAQ pages and interactive contact forms to automate customer…	$37 per month

Pricing

Tidio

Userlike

Editions & Modules

Free: $0
life time
Starter: $29
per month
Growth: $59
per month
Plus: $749
per month
Premium: $2999
per month

Free: $0
1 Operator, 1 Chat Widget, unlimited chats
Team: $90
per month
Corporate: $290
per month
Flex: upon request
per month

Offerings

Pricing Offerings
Tidio	Userlike
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

No setup fee

Additional Details

All plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.

Userlike has a Freemium business model. You don't need to enter your billing info to register. Once you register, you get 14 days of trial to test the Premium version, after which your account automatically switches to Free. You can then choose to upgrade to Premium, or continue rolling with the Free version.

More Pricing Information

Community Pulse
	Tidio	Userlike

Features

Tidio

Userlike

Chat Analytics and Reports

Comparison of Chat Analytics and Reports features of Product A and Product B
	Tidio 7.0 1 Ratings 20% below category average	Userlike - Ratings
Chat history and transcripts	7.01 Ratings	00 Ratings
Chat reporting	7.01 Ratings	00 Ratings
Chat and web analytics	7.01 Ratings	00 Ratings

Best Alternatives
	Tidio	Userlike
Small Businesses	Front Score 9.0 out of 10	Gist Score 9.5 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Tidio	Userlike
Likelihood to Recommend	9.0 (2 ratings)	- (0 ratings)

User Testimonials
	Tidio	Userlike
Likelihood to Recommend	Tidio Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office. Incentivized Taylor Hicks Creative Strategist Read full review	Userlike No answers on this topic
Pros	Tidio Very intuitive interface and management. Scalable plans that don't require me to purchase features I don't need. Super simple chat bot administration. Incentivized Jonathan Rockett Sales, Marketing & Business Development Read full review	Userlike No answers on this topic
Cons	Tidio Unable to ban visitors by site referrer (spam sites) Chatbot conditional logic could be a bit simpler/cleaner Occasional issues with the desktop app (in browser never gives us trouble though) Incentivized Taylor Hicks Creative Strategist Read full review	Userlike No answers on this topic
Alternatives Considered	Tidio Incentivized Jonathan Rockett Sales, Marketing & Business Development Read full review	Userlike No answers on this topic
Return on Investment	Tidio Helped us get new deals from site visitors Helped us get renewals from current clients Incentivized Taylor Hicks Creative Strategist Read full review	Userlike No answers on this topic
ScreenShots	Tidio Screenshots	Userlike Screenshots