TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Tidio

    Score9.6 out of 10
    N/ATidio is a live chat app powered by a chatbot and that comes with mailing features.

    $0

    per month

    YouTube Shopping

    Score10 out of 10
    N/AYouTube Shopping lets creators and businesses promote products from their own stores across YouTube, while earning money. Through YouTube Shopping, the user can set up and connect a store to YouTube to feature products, like merch, in videos and live streams.N/A
    Pricing
    TidioYouTube Shopping
    Editions & Modules
    Free
    $0
    life time
    Starter
    $29
    per month
    Growth
    $59
    per month
    Plus
    $749
    per month
    Premium
    $2999
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    TidioYouTube Shopping
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.—
    More Pricing Information
    Best Alternatives
    TidioYouTube Shopping
    Small Businesses
    Fin
    Score8.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Fin
    Score8.8 out of 10
    No answers on this topic
    Enterprises
    Sprinklr Service
    Score7.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TidioYouTube Shopping
    Likelihood to Recommend
    9.0
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    TidioYouTube Shopping
    Likelihood to Recommend
    Tidio
    Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office.
    Incentivized
    Read full review
    Google
    I think Youtube shopping goes well with popular beauty vloggers who review the products, while it is less helpful for service-oriented YouTubers like course providers. If they can list out their courses, then it could be awesome. Youtube Shopping is overall very helpful for both business owners and customers because business owners get loyal customers while customers can easily purchase the products without any further clarification or searching.
    Incentivized
    Read full review
    Pros
    Tidio
    • Very intuitive interface and management.
    • Scalable plans that don't require me to purchase features I don't need.
    • Super simple chat bot administration.
    Incentivized
    Read full review
    Google
    • Exponential audience growth.
    • Customer retention.
    • Clearing their doubts and making them to purchase quickly.
    Incentivized
    Read full review
    Cons
    Tidio
    • Unable to ban visitors by site referrer (spam sites)
    • Chatbot conditional logic could be a bit simpler/cleaner
    • Occasional issues with the desktop app (in browser never gives us trouble though)
    Incentivized
    Read full review
    Google
    • Its UI/UX can be better.
    • Similar products recommendation could be added.
    • feedback section can be included.
    Incentivized
    Read full review
    Alternatives Considered
    Tidio
    Incentivized
    Read full review
    Google
    Youtube is the social platform where more audiences are present, and the content is video, so user retention is made sure. There are more chances for the YouTube audience to make a purchase decision quickly compared to other social commerce platforms. YouTube Shopping helps in customer retention, which helps to obtain increased ROI.
    Incentivized
    Read full review
    Return on Investment
    Tidio
    • Helped us get new deals from site visitors
    • Helped us get renewals from current clients
    Incentivized
    Read full review
    Google
    • High ROI is obtained.
    • Loyal Customers is obtained.
    • Consistent customers.
    Incentivized
    Read full review
    ScreenShots

    Tidio Screenshots

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