TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Wise

    Score9.8 out of 10
    N/AWise, formerly TransferWise, from the company of the same name headquartered in London, provides international accounts and payment solutions for businesses. Wise helps businesses pay international invoices, vendors, and employees with the real exchange rate, in 80 countries, boasting cheaper rates than traditional banking options. It also helps to make faster, lower-cost payouts to all business customers, freelancers, employees, investors, and suppliers around the world.

    $0.41

    one-time fee

    Upwork

    Score8.5 out of 10
    N/AUpwork headquartered in Mountain View, California offers their eponymous freelance management system (FMS).

    $49.99

    per month

    Pricing
    WiseUpwork
    Editions & Modules
    ATM Fees over 100 USD per month
    2%
    One time/%
    Accounting Funding transactions
    2%
    One time/%
    Receiving USD wire payments
    4.14 USD
    One time/%
    Getting the Wise Debit card
    5 USD
    One time/%
    Getting account details in 10 currencies
    31 USD
    One time/%
    Sending money
    From 0.41%
    One time/%
    Converting money
    From 0.41%
    One time/%
    Plus
    $49.99
    per month
    Basic
    Free
    Offerings
    Pricing Offerings
    WiseUpwork
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    WiseUpwork
    Considered Both Products
    Wise (formerly TransferWise)
    No answer on this topic
    Upwork
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    22 Answers
    88%
    Would buy again
    14 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    22 Answers
    87%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    22 Answers
    88%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    17 Answers
    88%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    18 Answers
    93%
    Implementation went as expected
    13 Answers
    User Ratings
    WiseUpwork
    Likelihood to Recommend
    9.0
    (24 ratings)
    9.1
    (26 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.1
    (5 ratings)
    User Testimonials
    WiseUpwork
    Likelihood to Recommend
    Wise (formerly TransferWise)
    For a small business looking to expand internationally, transferwise offers lower admin fee and no hidden fee which is very important. It also remove the hassle and headache of setting up accounts with the local banks. Other than the low fees, the best part is we can use transferwise safely with a peace of mind as it is being regulated by the MAS. Lastly, any small business can set up their transferwise account within minutes which is very convenient
    Incentivized
    Read full review
    Upwork
    I would recommend Upwork to a colleague as a solution to workplace issues. Our company has utilized Upwork to vet out potential competitors as well as partners in a lengthy data analysis project, as well as given our engineering team extra hands when implementing new products, projects, and features. This has allowed our company to stay on track with projects without in-house manpower.
    Incentivized
    Read full review
    Pros
    Wise (formerly TransferWise)
    • Quick - because funds are transferred domestically, even when going international, you don't have to wait long.
    • Easy - the printout of what information I needed to give the sending bank was complete and easy to understand.
    • Affordable - the fees on both ends were minimal.
    Incentivized
    Read full review
    Upwork
    • Allows us to filter freelancers by location. This is especially important when working across time zones.
    • Upwork is one of the only freelancing websites that actually provides a filter for US based contractors; and they rigorously verify this.
    • Huge candidate pool. You're almost guaranteed to find a few individuals who specialize in whatever you're looking for.
    • Allows both fixed bid and hourly. Each one is useful for different kinds of projects.
    Incentivized
    Read full review
    Cons
    Wise (formerly TransferWise)
    • For large money transfers, the tax is a bit expensive so it would be nice if that was adjusted or if there was some economy of scale.
    • Ability to schedule recurring transfers could be useful.
    • Be able to transfer money by using a mobile phone number, like with Mobile Pay or Bizum, when the sender and receiver of the money are in different countries.
    Incentivized
    Read full review
    Upwork
    • In my opinion the worst customer service. It is impossible to contact them via phone, and they are not transparent about their decisions.
    • I feel they don't have the freelance community's best interest in mind. Their focus is on the companies that pay. Freelancers are disposable.
    • They charge ridiculous fees to the freelancers that are the ones that need the money the most because they are the ones starting their businesses. It is like if your employer charges you for coming to work.
    Incentivized
    Read full review
    Usability
    Wise (formerly TransferWise)
    No answers on this topic
    Upwork
    I have earned a lot on Upwork and I would always recommend it to my fellow peers and people who have skills and are looking independently and remotely from the comfort of their home. Once you get successful in developing a good profile on Upwork revenue target are more easier to achieve.
    Incentivized
    Read full review
    Support Rating
    Wise (formerly TransferWise)
    We haven't really had to engage with TransferWise support. The platform is simple and easy to use.
    Incentivized
    Read full review
    Upwork
    Support has been great. Rarely have I ever had an issue that has required support but when I have they have been great. I did have to interact with support to confirm my identity and the process was easy and quick and support was helpful to know what I needed to do to accomplish that task.
    Incentivized
    Read full review
    Alternatives Considered
    Wise (formerly TransferWise)
    We considered PayPal payment, ACH bank transfer, and simply mailing a check. TransferWise's fees were much lower than PayPal and our bank. Postage might have been less than TransferWise's fee, but payment could have taken more than a week rather than hours (or days in the case of a new payee).
    Incentivized
    Read full review
    Upwork
    Upwork is better suited for finding contractors that you can have ongoing relationships. Compared to Fiverr, it's a much easier process to find qualified designers rather than one-time contractors to design simple things for you. The interface is easier to use as well and the billing management makes it so much cleaner and easier to know how much we're spending and how contractors are logging work hours.
    Incentivized
    Read full review
    Return on Investment
    Wise (formerly TransferWise)
    • We can save around 5% on our transfer fees
    • The online account management is easier than going into banks personally
    • There's no negative impact...
    Read full review
    Upwork
    • We have gotten close to 50% of all of our clients through the platform.
    • Upwork backs the work done through the platform, so no matter what the client or person you are working with does, you get paid for the work that you do. You aren't left hanging after doing hours of work for a client and then never getting paid for it.
    • Made it easy to communicate with clients from different parts of the world and set up partnerships and agreements in an easier fashion. I would highly recommend it to anyone with a unique skill set.
    Incentivized
    Read full review
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