TrustRadius Insights
Fiverr is a versatile platform that has proven to be valuable for users with varying needs and skill levels. Many users have found success …
Overview
What is Fiverr?
Fiverr is an online marketplace. The Fiverr platform connects businesses with on-demand freelance talent offering digital services in more than 400 categories, across 8 verticals including graphic design, digital marketing, programming, video and animation. Fiverr’s global footprint includes offices in…
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What is Fiverr?
Fiverr is an online marketplace. The Fiverr platform connects businesses with on-demand freelance talent offering digital services in more than 400 categories, across 8 verticals including graphic design, digital marketing, programming, video and animation. Fiverr’s global footprint includes…
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What is Upwork?
Upwork headquartered in Mountain View, California offers their eponymous freelance management system (FMS).
Product Demos
How I Started Voice Over on Fiverr and Made $1500+ a Month
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- Tech Details
What is Fiverr?
Fiverr Video
Turn Nothing Into Something | Fiverr
Fiverr Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(14)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Fiverr is a versatile platform that has proven to be valuable for users with varying needs and skill levels. Many users have found success on Fiverr by quickly finding work and earning money, especially during times of unemployment or job insecurity. The platform offers a wide range of digital services at affordable prices, allowing users to offload some of their work and increase productivity. Users appreciate the user-friendly interface for creating accounts and maintaining privacy while accessing quality services and customer support. Fiverr connects users to a large customer base, providing a platform for showcasing and delivering work globally. Users have utilized Fiverr for various tasks including graphic design, video projects, coding, and website development. Fiverr has helped users solve problems related to finding affordable freelancers, obtaining specialized skills, and completing tasks outside their expertise. The platform has been instrumental in boosting businesses, expanding user bases, and solving financial problems by providing employment opportunities and professional collaborations. Fiverr has enabled users to overcome barriers such as lack of experience, time constraints, and limited resources by connecting them with skilled professionals. Many reviewers have commended Fiverr for its convenience, affordability, reliability, ability to communicate effectively with freelancers, and excellent customer support. Overall, Fiverr has become a go-to platform for obtaining digital products and services and has allowed users to build the foundation of their businesses.
Reliable and Valuable Platform: Users find Fiverr to be a reliable and valuable platform, with many reviewers expressing their satisfaction. The wide range of professionals and freelancers available on the platform is greatly appreciated by users. They value the opportunity to connect with professional clients at a low cost, making Fiverr a valuable tool for both buyers and sellers.
Ease of Use and Vast Database: Fiverr is praised for its ease of use and the vast database of developers and designers it offers. Many users appreciate how easy it is to navigate the platform, making it effortless to find someone who can solve their needs. The availability of options and reviews helps users make informed choices when selecting a freelancer or service provider.
Opportunity for Freelancers: Fiverr provides an excellent opportunity for freelancers to earn a passive income. Users highlight that they have experienced success stories and earnings since starting to use Fiverr. Small business owners also benefit from this platform as they can hire contractors from around the world at a fraction of the cost of local labor, allowing them to focus on other aspects of their business.
Confusing User Interface: Several users have expressed dissatisfaction with the user interface of Fiverr, finding it confusing and difficult to navigate. This has hindered their ability to complete tasks efficiently.
Unhelpful Customer Support: Some users have had negative experiences with customer support on Fiverr, stating that they were unhelpful and did not provide satisfactory assistance. This lack of support has left users feeling frustrated and dissatisfied.
Limited Communication Options: Users have mentioned difficulties in sharing their problems via screenshare on Fiverr, which limits their ability to effectively communicate and resolve issues. This lack of communication options can lead to delays and misunderstandings in resolving problems.
Users recommend checking out Fiverr to access a global network of buyers and sellers. They advise being careful when using Fiverr, as some freelancers may install malware or back doors. Users suggest taking the time to screen freelancers on Fiverr to ensure quality work. Another common recommendation is to use Fiverr if you have talents or services to sell. Users also highly recommend Fiverr for logo design, translation, and other professional services. Additionally, users suggest trying out outsourcing tasks on Fiverr, as it is a cost-effective option for a variety of services. They recommend utilizing Fiverr sellers with high star ratings and power seller status. Users also suggest trying different service providers on Fiverr before settling on one. To make the most of Fiverr, users recommend setting aside a budget to try several vendors and gigs, especially for those on a limited budget.
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
Score 1 out of 10
Vetted Review
Verified User
In my opinion, Fiverr's Alarming Disregard for User Security and Unethical Credit Practices. My experience on Fiverr has been nothing short of a nightmare, compelling me to leave the lowest possible rating. Two crucial issues have persisted, causing severe stress and frustration. Scam Epidemic: I think Fiverr's claim of a stringent vetting process for freelancers is a far cry from reality. I think the platform is infested with scammers, and despite numerous reports, the situation remains unresolved. The lack of concrete actions to eradicate this scam epidemic raises serious questions about Fiverr's commitment to user security. Unethical Credit Practices:
Upon falling victim to a scam, Fiverr's response was to offer a credit instead of a refund. This credit, a mere gesture, comes with an appalling expiration period of 90 days. The refusal to refund my hard-earned money is not only unethical but reeks of a blatant disregard for users' financial well-being. Fiverr's insistence on pushing users into using credits, coupled with the arbitrary 90-day limit, is nothing short of a cash-grab tactic. I believe this exploitative approach only exacerbates the distress caused by the initial scam. My attempts to seek a reasonable resolution have been met with indifference and a lack of empathy from Fiverr's customer support. The complete disregard for the severity of these issues is both shocking and disappointing. In light of these alarming practices, I have no choice but to assign a 1-star rating. I implore Fiverr to reconsider its stance, prioritize user security, and promptly refund the money owed. Until then, I cannot in good conscience recommend Fiverr to anyone seeking a secure and ethical freelance platform. This review serves as a stern warning to potential users and a call for Fiverr to rectify its practices immediately.
- non
- non
- scammers
December 15, 2022
Fiverr is for Buyers and Sellers
Score 9 out of 10
Vetted Review
Verified User
I utilize Fiverr as both a buyer and seller, although I started out on the platform as the former. Since that time, I've also begun to market several niche solutions of my own on the platform. As a solopreneur, when I started my business I had to cut corners in securing web design, logo creation, or other similar services due to costs. I discovered Fiverr less than a year after it was founded, so it was still operating under the getting anything done for $5.00 concept. Over the years, not only have I procured superior service from a global range of providers, but I have saved money by engaging these nimble and independent contractors whose pricing is significantly lower than mainstream offerers. In addition, differences in currency values also contribute to more affordable costs.
After experiencing these advantages of the platform as a buyer, I made the decision to add selling on Fiverr to my portfolio. Consequently, I offer select consulting and writing services to an international market. These products are great ways to introduce my business to a new group of clients who may be prospects for my full suite of services.
After experiencing these advantages of the platform as a buyer, I made the decision to add selling on Fiverr to my portfolio. Consequently, I offer select consulting and writing services to an international market. These products are great ways to introduce my business to a new group of clients who may be prospects for my full suite of services.
- Creating competition to work on one's projects. There are thousands of service providers on the site. As a result, any request for service will receive multiple responses. Also, Fiverr does a great job in vetting sellers with a star system that will gauge everything from response times to order delivery.
- The communication and transactions systems set up by Fiverr are straightforward and seamless. Once you're engaged with your sellers, messaging between the two parties can be done through an inbox or on the order page. Payments are handled by Fiverr by placing a credit card on file.
- Fiverr does a great job of exposing a buyer or a seller to an international audience.
- Fiverr allows me to accumulate a list of my best sellers so that I can maintain contact and easily access their services again if needed.
- As a seller, I'm exposed to a range of potential customers that would have not been within my reach otherwise.
- When you're setting up your "Gig" as a seller, you're limited in the number of descriptive words you can use, which can sometimes affect context. There are also some image limitations.
- I don't like that I can't provide a seller or a buyer with an email address or a website URL without being cryptic. Fiverr doesn't want sellers and buyers communicating outside of the platform, which I get, but it can hinder the exchanges from time to time.
- I also have an issue with the waiting period to get paid. The funds remain in a pending status for 14 days, which in this day and time is ridiculous.
- Also, the website can be cumbersome to navigate and one can waste productive time trying find the solution to what should be an easy task.
- Customer service leaves a lot to be desired, although it's gotten better through the years. FAQs are still the go to in the Help & Support Center, but I've found that recently when an email is sent to support, the response is received sooner.
- Range of services
- Number of providers/buyers
- Reasonable costs
- Fast turnaround times
- Fiverr has allowed my company to showcase websites, logos, and other graphics that gives us an image of a much larger concern at a price that it difficult to beat. I have developed a relationship with one web designer who now does most of the work that I need through Fiverr.
- There are no real negatives in my view. My biggest challenge is to learn how to use the platform more efficiently to market my services.
Over the years, I've tried Freelancer, Guru, and Truelancer, but none of them measured up to Fiverr and I've long since abandoned trying to find a competitor. My relationship with Fiverr is on automatic pilot.
September 19, 2022
Review about Fiverr
Score 9 out of 10
Vetted Review
Verified User
It is one of the best freelancing apps. It helps me to find our freelancers at a reasonable price. I use it to hire freelancers for different tasks (graphical designing, content writing, data entry, blog writing). This app is time-saving.
- Fiverr is cost effective
- Fiverr is very easy and user-friendly
- Fiverr cuts 20% commission
- Fiverr is hectic for beginners
- Its messaging feature is very important
- It works 24/7 - this is one of best features
- It helps me to complete tasks in less time.
- Its hiring rates are very beneficial for my company.
September 14, 2022
One of the worst platform that you can use for Freelancing Services
Score 1 out of 10
Vetted Review
Verified User
I feel that this is on one of the worst platforms that you can work with either as a Buyer or as a Seller, and one of the worst Businesses in general!
- Nothing
- Communications between sellers and buyers
- Algorithm that spots, deletes and suspends gigs and accounts randomly
- Reliability for business !
- Reliability for Quality
- Technological Tools for getting things done
- Business Approach
- Relatively High Rate of Commision compared to competitors
- Nothing Special indeed
- No, I kept spending money for better services and long invested in that, however, I don't think it is reliable.