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TriZetto Core Administration (Facets, QNXT and QicLink) vs. Vertafore Agency Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TriZetto Core Administration (Facets, QNXT and QicLink)

    Score6 out of 10
    N/AThe TriZetto Core Administration platform aims to provide the flexibility, automation and configurability needed to boost payer efficiency and launch new business models. Cognizant’s line of TriZetto Healthcare Products provides enterprise-wide core administration solutions. Editions include Facets®, QNXT™ and QicLink™. These aim to enable organizations to conduct core administrative tasks with the ability to anticipate tomorrow’s healthcare industry with additional functionality and product…N/A

    Vertafore Agency Platform

    Score7.3 out of 10
    N/AVertafore Agency Platform is the vendor's comprehensive suite of applications for managing policies, customers, payments and claims, and integrates with other popular applications (e.g. DocuSign) to provide a comprehensive solution for agencies.N/A
    Pricing
    TriZetto Core Administration (Facets, QNXT and QicLink)Vertafore Agency Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    TriZetto Core Administration (Facets, QNXT and QicLink)Vertafore Agency Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    TriZetto Core Administration (Facets, QNXT and QicLink)Vertafore Agency Platform
    Small Businesses
    Tebra Billing & Payments
    Score9 out of 10
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    Medium-sized Companies
    AdvancedMD
    Score7.6 out of 10
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    Enterprises
    No answers on this topic
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    TriZetto Core Administration (Facets, QNXT and QicLink)Vertafore Agency Platform
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    TriZetto Core Administration (Facets, QNXT and QicLink)Vertafore Agency Platform
    Likelihood to Recommend
    Cognizant
    It's all about the knowledge base and talents of the end user. Trizetto performs well with most users, it performs extremely well in the hands of top talent.
    Incentivized
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    Vertafore
    Vertafore is great for everyday insurance service and doc storage. It works well for invoicing. Vertafore is smooth is bridging client information to PL rater, making remarketing simple. We used to reinput all of the client information in order to give quotes. Its now the click of a button and all information transfers
    Incentivized
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    Pros
    Cognizant
    • Reduced claims errors and quick reprocessing
    • Easily monitor a 6-7 figure AR
    • View productivity across multiple departments
    Incentivized
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    Vertafore
    • searching for customers is easy
    • workflow is adjustable based upon agency's needs
    • several reporting options
    Incentivized
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    Cons
    Cognizant
    • Customer service is exceptional, no issues here
    • Web portal is easy to use, again very satisfied
    • I would like to see more opportunites for training videos/ best use training
    Incentivized
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    Vertafore
    • Price (although thats not a concern for my role)
    • Website "knowledge base" is difficult to navigate
    Incentivized
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    Usability
    Cognizant
    No answers on this topic
    Vertafore
    Vertafore is relatively easy to use for general use. The point and click features for everyday use are pretty self explanatory. I like the 2 factor security as well as the overall cloud security of the system. That is very important in todays cyber environment. Single sign on is also a big help.
    Incentivized
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    Support Rating
    Cognizant
    No answers on this topic
    Vertafore
    Its very good. They have teams for each software product they offer. They have specific teams available for specific tasks such as data migrations, upgrades, etc. The employees they hire for their support teams are always knowledgeable about their products and are good to work with. They also speak clear english which is a plus when details matter and an incorrect or misunderstood word/phrase could cause issues.
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    Alternatives Considered
    Cognizant
    There are a number of other offers, but you will find the robust nature of facets and ease of use - an easy decision to make.
    Incentivized
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    Vertafore
    We selected Vertafore Agency Platform after considering it's ability to provide detailed reports on everything from line of business to company comparison. We also visited another agency that was using Vertafore Agency Platform and received positive reviews from them.
    Incentivized
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    Return on Investment
    Cognizant
    • Combined with Clear Healthcare Estimates HCT, we have a collections of patient responsibility that exceed 96%. Industry average is less than 55%.
    • Our ROI increased modestly with this service, although our team performs quite well with previous product
    Incentivized
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    Vertafore
    • ROI is positive
    • The price for the product keeps increasing
    Incentivized
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