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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TrueNAS

    Score9.1 out of 10
    N/ATrueNAS is a network-attached storage featuring all-flash and hybrid storage editions, from iXsystems headquartered in San Jose.

    $0

    per month

    Ubuntu

    Score8.2 out of 10
    N/AUbuntu Linux is a Linux-based operating system for personal computers, tablets and smartphones. There is also a Server version which is used on physical or virtual servers in the data center.N/A
    Pricing
    TrueNASUbuntu
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    TrueNASUbuntu
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    TrueNASUbuntu
    Small Businesses
    DiskStation
    Score8.9 out of 10
    CentOS Linux
    Score8.9 out of 10
    Medium-sized Companies
    DiskStation
    Score8.9 out of 10
    IBM AIX
    Score9.4 out of 10
    Enterprises
    DiskStation
    Score8.9 out of 10
    Red Hat Enterprise Linux (RHEL)
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TrueNASUbuntu
    Likelihood to Recommend
    9.9
    (39 ratings)
    7.6
    (47 ratings)
    Likelihood to Renew
    7.3
    (1 ratings)
    6.0
    (2 ratings)
    Usability
    9.0
    (2 ratings)
    9.5
    (2 ratings)
    Support Rating
    7.3
    (1 ratings)
    8.6
    (6 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    TrueNASUbuntu
    Likelihood to Recommend
    iXsystems
    We have many TrueNAS units deployed and they've served us well everywhere. Our most common use case is using it as storage backing for virtual machines. We have Proxmox talking to it, as well as having it acting as the hypervisor. We've never lost data with it, even when faced with multiple disk failures. We've also always found the performance to be robust and able to handle the needs of our clients. Our clients range from libraries, to medium sized enterprises and we've always been able to make it work, and work reliably.
    Incentivized
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    Canonical Ltd
    If somebody whishes to be an IT professional, learning the basics of Linux is amust. Ubuntu [Linux] is one of the most beginner-friendly, widely supported, easy-to-use-relative-to-the-fact-that-its-still-linux OS on the market. As somebody who learned the basics of UNIX/LINUX on Ubuntu, it was a very good experience. It is customizable, has a lot of improvements over the years, and live up to be a viable alternative to any modern OS in 2021 as well.
    Incentivized
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    Pros
    iXsystems
    • iSCSI Datastores for virtualization.
    • NFS store for unix storage or backups over networking.
    • Very fast performance, sometimes outclassing SSD arrays even in NFS.
    • The ZFS filesystem has given use much greater flexibility.
    • Using their newer servers we could in theory scale to any height of required storage.
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    Canonical Ltd
    • PACKAGE MANAGEMENT. You can update everything - OS installed software, you name it with either a few clicks in a GUI or a single command.
    • No bloatware.
    • No need for antivirus software.
    • Certainly the price is right.
    • My 83 year old grandmother has been using it - and because of this I rarely need to provide tech support. But I still visit my grandmother.
    • You can choose from a variety of user interfaces or rock it in the terminal.
    • Generally speaking, Ubuntu is as polished an OS as any you might pay for.
    Incentivized
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    Cons
    iXsystems
    • more graphical interface to admin features like plugins, jails, list are well but a tiles aproach will be better
    • allow bulk upload/download/update to Groups or user accounts from SMB shares.
    • some script language template featured to create/config/change/delete storage pools /dataset or shares .
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    Canonical Ltd
    • The repository system could be a little better, as some of the software needed is not easily available there.
    • Ubuntu sometimes does not play nicely or easily with some modern firmwares.
    • Some people report slow responses with newer versions of Ubuntu, although we have not experienced any.
    Incentivized
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    Likelihood to Renew
    iXsystems
    The software has been amazing. It has saved me a lot of headache in the past few years. Also, it's nice to knowing that if any of our current Synology devices were to die I can have an iSCSI system up and running very shortly. I didn't give a 10 score because I find their support to be rather slow and pedantic. They test many things when the answer is right in front of them. The compute sytem (not storage) we purchased from them came with pcie gen4 nvme's. They didn't work, but rather than believe me about the spec's in the motherboard manual saying the onboard was pcie3 ONLY they shipped me 2 replacements until I showed them an old pcie3 device worked just fine. The part that rather frustrated me was the machine was claimed to have been tested / burnt in. How can this be true if the server won't even boot up into the BIOS?
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    Canonical Ltd
    While it works, we're finding that SNAP is getting more and more annoying, so we're probably going to migrate to Debian.
    Incentivized
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    Usability
    iXsystems
    The software is fairly straight forward and if you mess up the network interfaces you can login locally at the console and fix any issues that you may have had with VLANS etc denying you network access. There was a little bit of annoying issues when setting up multiple network interface cards. Rather than keeping one interface setup with DHCP, when you add a second one with a new network it disables the first. Which makes it impossible to login again. However if you wait it will revert. I learned after works that you need to set up the network cards and then go back and setup the first one again and THEN test / apply. After that it was pretty good. The summary of the devices is very nice to. You get an accurate snapshot of how well your system is doing as soon as you login
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    Canonical Ltd
    I gave it 10 out of 10 because it allows me to do the work I need on a server, such as running a website and database, and making developments. In addition, thanks to its easy and useful interface during installation, it can be easily installed. In addition, thanks to its easily accessible documents, when a problem occurs, it can be solved easily and quickly.
    Incentivized
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    Support Rating
    iXsystems
    The support was responsive for opening cases. However I found solutions to simple problems took far too long. When we had a bad power supply and we had another with the exact same firmware version they should have sent replacement for both. We had to file another case for the other PSU that started dyeing the same week. They also had to do a lot of troubleshooting to replace the fans that were not behaving as they should. I'm not a home user. I know when certain things are failing and the silly hoops the jump through made it frustrating. However, once we finally got the problem identified we had parts shipped out via advance replacement which was nice.
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    Canonical Ltd
    We did not use the managed commercial support, but instead relied on community forums and official documentation. Ubuntu is very well documented across both instructional documentation from the developers themselves as well as informal support forums [ServerFault, YCombinator, Reddit]. It's easy enough to find an answer to any question you may have
    Incentivized
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    Implementation Rating
    iXsystems
    The implementation went well after we got the boot drive working properly. The device was setup exactly as i asked with the hardware except for the boot drive. The reason I chose 9 instead of 10 was the boot drive put us back about a week for the part to arrive. I ended up using a personal drive to show them that they were wrong sending use the gen4 drives.
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    Canonical Ltd
    It was all pretty much automatic for our use cases. It integrates nicely with Laravel Forge, which is our primary use case.
    Incentivized
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    Alternatives Considered
    iXsystems
    I chose TrueNAS (upgrading from FreeNAS) because of the small footprint, ease of use, and reliability of the ZFS file system. The file sharing protocols supported as well as the intuitive interface all make TrueNAS a great choice for business and hobbyists alike.
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    Canonical Ltd
    Windows 10: Expensive, with more security problems, more difficult to keep updated and less variety of free / open source applications. Its use encourages bad information security practices. OpenSuse Linux: A different distribution at source (Suse Linux), use of rpm packages (with fewer repositories and incompatible with Ubuntu Linux dpkg packages), and whose main objective is to be a "testing ground" for its paid version / professional, SUSE enterprise Linux.
    Incentivized
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    Return on Investment
    iXsystems
    • Using a TruNAS integrated solution has reduced support overhead compared to using custom hardware.
    • Being cheaper than full flash storage arrays, this unit allows for a good balance of speed with its use of SSD-based caching drives.
    • The reliability of the hardware/software integration means I spend less time troubleshooting and more time doing business. Coming from a custom-built solution it is apparent that IX Systems has done some extensive testing.
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    Canonical Ltd
    • Systems administration with Ubuntu is easy with little deep knowledge about it. Docs and community publications are great resources for any task you need to perform on any Ubuntu server and the organization can save several salaries of specialized sys admins in favor of more active roles.
    • Having been an Ubuntu user for many years personally, setting up new Ubuntu servers on my organization came with zero cost for me. I just deployed one instance from my hosting/cloud provider and started working right after it was running, no need to ask support or hire new staff for these tasks.
    • Replacing paid options with Ubuntu have also saved thousands of dollars on Windows Server licenses. I've migrated Windows/SQL Server based systems to Ubuntu/MySQL/PostgreSQL several times during my career and saved about USD 5000/year in licenses to many of them.
    Incentivized
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