Smooth, reliable operating system
April 08, 2021

Smooth, reliable operating system

H. P. Molloy | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ubuntu Linux

My organization uses Ubuntu Linux for three distinct purposes:
  1. as a reliable, affordable alternative to other operating systems for users' computers.
  2. as a server for running the principal software package used in the business.
  3. as part of a strategy to extend the service life of computers we use.
We work mainly in a not-for-profit sector and have small budgets, so we continually look for lower-cost alternatives to commonly used software, such as operating systems, servers, and the like, to avoid license fees. Ubuntu Linux serves well for this purpose. Ubuntu Linux also is relatively easy for Windows users to switch to.
We also need server software that is both easy to set up and maintain and that is, above all, reliable. Many forms of Linux serve here, but using Ubuntu for both front-facing software and server software cuts down on maintenance time and training.
Because we mostly operating in environments with tight budgets, including volunteer organizations, we tend to buy used computers, most of which are a few generations behind the latest models. Linux generally allows us to use computers that could not handle Windows installations necessary for the job. In a few cases, albeit not with Ubuntu Linux, we are running machines that were designed for Windows XP.

Pros

  • Ubuntu Linux allows interfaces on desktop machines that are relatively easy for former Windows users to adapt to.
  • Ubuntu allows smooth updates, usually with little down time.
  • The user base for Ubuntu is large, which means help is easy to find.

Cons

  • The repository system could be a little better, as some of the software needed is not easily available there.
  • Ubuntu sometimes does not play nicely or easily with some modern firmwares.
  • Some people report slow responses with newer versions of Ubuntu, although we have not experienced any.
  • Switching to Linux and Ubuntu Linux necessitates a great deal of training.
  • The Ubuntu upgrading process for major versions can be problematic, so it is often easier to simply tear down the machine and start a new one.
  • Our computer uptime has increased appreciably.
We chose Ubuntu largely because of the large user base and because desktop setups can be easy to learn for people used to Windows computers and, of course, other distributions of Linux. Not a single one of the people we work with has had formal education or training with computers, so it is essential that the operating system(s) we use be easy to use. Ubuntu suits us particularly for that reason: it even has a great deal of printed information available.
For security purposes, we tested Kali Linux as well, but found that, for our purposes, Kali Linux did not offer enough advantages. Our first candidate was Red Hat Enterprise Linux, but we wanted to stick to completely open source software.
For end users, Windows Server would have been the most familiar, but we were not able to afford it and most of the users of the software we rely upon most, Moodle, use some Linux distribution, so we stuck with Ubuntu Linux. We were also not able to afford the licensing for Windows and were not able to plan for any price increases or changes in licensing that may come along. We found Linux versions most flexible and useful for the plans we have made.

Do you think Ubuntu delivers good value for the price?

Yes

Are you happy with Ubuntu's feature set?

Yes

Did Ubuntu live up to sales and marketing promises?

Yes

Did implementation of Ubuntu go as expected?

Yes

Would you buy Ubuntu again?

Yes

Moodle, Microsoft 365 (formerly Office 365), NGINX
I usually recommend Ubuntu desktop software for people who are just beginning with Linux and have hardware that can handle it, as learning how the user interface works is relatively easy. I recommend Ubuntu server simply because we are experienced with it and are able to advise on setup and maintenance. I recommend Ubuntu also because it has a large user base that is active on the Internet, which means that help is usually available for even obscure-seeming problems.
However, for reviving older hardware, I often do not recommend Ubuntu because:
(a) later versions are exclusively 64-bit and (b) among Linux distributions, Ubuntu is usually heavy.
For people using older hardware, I usually recommend Puppy Linux versions that have been adapted from Ubuntu. I am perfectly happy to recommend Ubuntu for any people or organizations that primarily work on the Internet, however.
In many cases, Ubuntu is unsuitable simple because it does not run particular pieces of software designed for other operating systems (Windows, in particular). This is an special problem in many commercial enterprises that use proprietary or branded software. There are even some excellent open-source software packages that are available for Windows that are not for any form of Linux.

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