TrustRadius: an HG Insights company

TrustArc vs. UpGuard Vendor Risk

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TrustArc

    Score9 out of 10
    N/ATrustArc headquartered in San Francisco offers their eponymous data privacy management platform, providing risk assessments, breach management, compliance reporting, among other features.N/A

    UpGuard Vendor Risk

    Score10 out of 10
    N/AUpguard automates third party risk assessment workflows, and sends instant notifications about vendors’ security in one centralized dashboard with UpGuard’s Vendor Risk.N/A
    Pricing
    TrustArcUpGuard Vendor Risk
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    TrustArcUpGuard Vendor Risk
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    TrustArcUpGuard Vendor Risk
    Likelihood to Recommend
    7.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    TrustArcUpGuard Vendor Risk
    Likelihood to Recommend
    TrustArc
    TrustArc is well suited for a small-to-medium sized digital organization that is concerned about its ability to fulfill data privacy requirements. TrustArc offers an API integration to allow users to handle a larger volume of requests, but I don't have personal experience with this feature. It is a requirement that a cross-functional data privacy team be established in your organization to get the most use out of this product.
    Incentivized
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    UpGuard
    UpGuard Vendor Risk is great when we need a quick view of a vendor’s external security posture, especially during fast-paced onboarding. It’s also very useful for continuous monitoring with visibility into changes at Vendor's side without repeatedly chasing vendors for updates. The only scenario it is not very helpful, is small vendors / start ups that dont have an external footprint, but in that case the questionnaire's can be used.
    Incentivized
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    Pros
    TrustArc
    • Email verification
    • Frontend UI
    • Flexible configurations
    • Easy-to-follow audit trail - each step of the process is clearly defined
    • Integrated process flow - all communication back to data subject is handled through TrustArc
    Incentivized
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    UpGuard
    • Helped us automate our vendor risk questionnaires
    • Helps us continuously monitor our high-risk vendors
    • All vendor risk data is in one place, organized by risk level, criticality, and status
    Incentivized
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    Cons
    TrustArc
    • Notification schemes - allowing different access levels to be notified when certain processes occur
    • Two-factor authentication upon login is a desirable feature not implemented
    • Standardized reporting on home dashboard
    Incentivized
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    UpGuard
    • Integration with GRC systems, ticketing platforms could be stronger
    • More configurable dashboards will be helpful
    Incentivized
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    Usability
    TrustArc
    No answers on this topic
    UpGuard
    It gives overall risk visibility into our supply chain
    Incentivized
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    Alternatives Considered
    TrustArc
    OneTrust offers a similar product offering to TrustArc. Our organization had a legacy relationship with TrustArc with respect to its online cookie management preference solution. OneTrust product offerings do provide much of the same functionality as TrustArc and is worthy of consideration if you are evaluating vendors in this space.
    Incentivized
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    UpGuard
    We’ve evaluated other third-party security rating platforms, including those which focus heavily on questionnaires, self-assessments, and point-in-time reviews.
    UpGuard's usp is continuous monitoring and external risk visibility, automated questionnaires, which reduced our reliance on manual follow-ups. That said, most tools in this space still need to be complemented with internal reviews and contract-level risk assessments, depending on the vendor and use case.
    Incentivized
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    Return on Investment
    TrustArc
    • Allow organization to be compliant with data privacy laws is a requirement in 2021
    • Flexible offering allows for control of both digital (cookie) and database record requests
    • Sunk cost - organization requires this type of program, TrustArc is an established vendor in this space
    Incentivized
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    UpGuard
    • reduce the time and effort spent on vendor due diligence
    • it has improved our ability to identify higher-risk vendors early and focus remediation efforts where they matter most, rather than treating all vendors the same
    • more informed risk decisions
    Incentivized
    Read full review
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